Bugs and Issues - Can't Post?

Where are we supposed to post bugs now that Bug and Issues is archived and you can't start a new discussion?
In game name: Lucas Gregory - - - -"Whale blah grump poooop." - Ouchie

In game guild: TNR Uprising
I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
*This space left intentionally blank*

Replies

  • Rule #1 of Bugs and Issues: there are no Bugs, there are no Issues. There are only Answers. All is perfect. All is well. Welcome to Nirvana. Enjoy your stay.
  • TVF
    12519 posts Member
    edited October 2017
    So I guess it's here.

    http://answers.ea.com/t5/Technical-Issues/bd-p/star-wars-galaxy-of-heroes-tech-issue-en

    I hope I'm wrong, but it seems like we'll never see posts about issues anymore and have to go to a completely different site to see it, one that doesn't have a regular forum structure and blows up my "click the discussions link at the top of the page to see everything posted on the forum in descending chronological order" strategy...which stinks.
    TVF's guild is recruiting. Say hi in our Discord! https://discord.gg/AmStGTH
  • Unbelievable. They are moving this stuff to this unreadable galactic cluster of a page. I think.

    http://answers.ea.com/t5/Technical-Issues/
  • TVF
    12519 posts Member
    Wait...what the heck is going on?

    http://answers.ea.com/t5/Game-Information/bd-p/star-wars-galaxy-of-heroes-game-info-en

    So there's two official forums?
    TVF's guild is recruiting. Say hi in our Discord! https://discord.gg/AmStGTH
  • TVF wrote: »
    So I guess it's here.

    http://answers.ea.com/t5/Technical-Issues/bd-p/star-wars-galaxy-of-heroes-tech-issue-en

    I hope I'm wrong, but it seems like we'll never see posts about issues anymore and have to go to a completely different site to see it, one that doesn't have a regular forum structure and blows up my "click the discussions link at the top of the page to see everything posted on the forum in descending chronological order" strategy...which stinks.

    What in the world is going on around here. This is pathetic.
  • That makes absolutely no sense. @CG_Kozispoon would you be so kind as to explain what's going on with the bugs sub forum please?
    In game name: Lucas Gregory - - - -"Whale blah grump poooop." - Ouchie

    In game guild: TNR Uprising
    I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
    *This space left intentionally blank*
  • Nikoms565 wrote: »
    That makes absolutely no sense. @CG_Kozispoon would you be so kind as to explain what's going on with the bugs sub forum please?

    They don’t want anyone to see them. Territory battles were released with major flaws that cause the game to suddenly freeze up mid-battle, and the only acknowledgement that has been given from devs so far is “we know”.
  • Nikoms565 wrote: »
    That makes absolutely no sense. would you be so kind as to explain what's going on with the bugs sub forum please?

    @CG_Kozispoon Nevermind. I see it. Random thought top take to the higher ups:

    Hiding the bug section on an entirely different website is counterproductive to the whole "communication" vibe you have been trying to suggest CG/EA is working on. One step forward...then 2 back. Terrible decision.
    In game name: Lucas Gregory - - - -"Whale blah grump poooop." - Ouchie

    In game guild: TNR Uprising
    I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
    *This space left intentionally blank*
  • Kozispoon
    3245 posts EA Staff (retired)
    Hiya!
    This notice was posted on 10/2 indicating the why and wherefores. For reference I've copy pasta-ed below.

    Bugs and Issues is moving. For better assistance and functionality, content found in this section of the Star Wars Galaxy of Heroes forum will soon find a new home over at Answers HQ.

    What is Answers HQ?
    Whether you are facing a challenge with your Galaxy of Heroes game, need help leveling up, or you just want to meet and help other players, you're in the right place. Answers HQ (AHQ) is more than a support forum — it's a global community focused on players helping players – here we’ll be able to ensure that our SWGOH players will get the best possible experience when looking for help with their game.

    How do I use Answers HQ?
    • Sign in with your EA account if you have it, or just create a new account.
    • You’re now ready to start posting!
    • Should you still require further info, then you can check out the About AHQ section.
    • SWGOH support on Answers HQ is now available in your language! You will be able to find help in: German, Spanish, French, Italian, Portuguese and Russian.

    Who will help me?
    While Answers HQ is all about players helping players, you’ll also find dedicated EA staff on hand replying to threads and investigating reported issues – you’ll be able to recognize them by their EA or CG forum tag.

    Which questions will I be able to post on AHQ?
    We’ll be opening Bug Reports, Technical Issues and Game Information boards to make sure we can capture all support related questions. At the same time, you’ll also be able to find direct links to all the existing SWGOH forum boards so you can easily navigate between both forums.

    What happens to the old Star Wars Galaxy of Heroes forum Bugs and Issues?
    Bugs and Issues will soon be moved to the Archive section of the SWGOH boards. This means you can still visit and read the existing content on this board, but you won’t be able to add new posts. At the same time, you will find a new Bugs and Issues section pop up that will link you directly to Answers HQ where going forward, we’re ready to take on all your support related questions.

    When is the move happening?
    We’re planning to archive the current Bugs and Issues board by Monday, October 16th. After that date, all support related questions will have to be posted on Answers HQ (Please note that this may be liable to change, which will be announced to the community).

    Please visit the Answers HQ forums by clicking the link below!
    <<Answers HQ>>
    Thank you for your patience 8D Forum Guidelines
  • StarSon
    3488 posts Member
    Nikoms565 wrote: »
    Nikoms565 wrote: »
    That makes absolutely no sense. would you be so kind as to explain what's going on with the bugs sub forum please?

    @CG_Kozispoon Nevermind. I see it. Random thought top take to the higher ups:

    Hiding the bug section on an entirely different website is counterproductive to the whole "communication" vibe you have been trying to suggest CG/EA is working on. One step forward...then 2 back. Terrible decision.

    @CG_Kozispoon Just want to reiterate this point. Moving the Bugs and Issues to a completely different website without giving us a way to easily see those or get there from here is a very suspect move, and makes you guys look super shady.
  • TVF
    12519 posts Member
    The "Game Information" section of that separate forum is either redundant with what is already here, or I just don't understand what it is meant to be used for.
    TVF's guild is recruiting. Say hi in our Discord! https://discord.gg/AmStGTH
  • Unbelievable. They are moving this stuff to this unreadable galactic cluster of a page. I think.

    http://answers.ea.com/t5/Technical-Issues/

    Hiya! Would just like to point out that this is what I see when I visit the Answers HQ. I can't even tell what is going on.
    obJWUTL.png
  • Haha yeah I read that note earlier this month about having to post in a separate forum if you want to mention bugs or issues with the game. What a nightmare for us, and a horrible idea/decision.
    Two Time Golden Poo Award Winner
  • Kozispoon
    3245 posts EA Staff (retired)
    Unbelievable. They are moving this stuff to this unreadable galactic cluster of a page. I think.

    http://answers.ea.com/t5/Technical-Issues/

    Hiya! Would just like to point out that this is what I see when I visit the Answers HQ. I can't even tell what is going on.
    obJWUTL.png

    Ugh. That is not supposed to look like that. =/
    Are you on a mobile device? Please clear your cache and see if that resolves the issue
    Thank you for your patience 8D Forum Guidelines
  • TVF
    12519 posts Member
    TVF wrote: »
    The "Game Information" section of that separate forum is either redundant with what is already here, or I just don't understand what it is meant to be used for.

    Could you please clarify this? What is that section supposed to be used for versus what is currently here?
    TVF's guild is recruiting. Say hi in our Discord! https://discord.gg/AmStGTH
  • Unbelievable. They are moving this stuff to this unreadable galactic cluster of a page. I think.

    http://answers.ea.com/t5/Technical-Issues/

    Hiya! Would just like to point out that this is what I see when I visit the Answers HQ. I can't even tell what is going on.
    obJWUTL.png

    Ugh. That is not supposed to look like that. =/
    Are you on a mobile device? Please clear your cache and see if that resolves the issue

    No, I'm on a Dell Latitude E5440 running Win7. Maybe a couple years old. Not the fastest horse in the stable, but works well enough. Clear the cache daily. It's possible that the firewall and content filters that block harmful code are affecting the page display. But I would rather block harmful code than to expose my system to such vulnerabilities.
  • TVF wrote: »
    The "Game Information" section of that separate forum is either redundant with what is already here, or I just don't understand what it is meant to be used for.

    Interestingly, it is redundant - it all links here to the normal forums....all except one sub forum. Bugs.

    Are you guys even serious with this silliness? C'mon.
    In game name: Lucas Gregory - - - -"Whale blah grump poooop." - Ouchie

    In game guild: TNR Uprising
    I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
    *This space left intentionally blank*
  • CG_LucifersDaddy
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