Anyone having issues with the Kylo Ren Promo.
I have spent hours on the phone to get EA to give him to me because it didn’t pop up. Turns out I had a guest account which was underage. They told me to create a new gamecenter account and start a new game, once I did this they transferred my guest game to my gamecenter account which was awesome. But they are fighting me hard on giving me Kylo. I don’t get it. He’s free and they can see I never received him. After 2 plus hours on the phone and multiple emails. I still have not received him and I don’t think I will.
Any help or ideas?