What's the difference between Casual, Active and Elite guilds?
A Casual guild has no minimum player activity/participation requirements. You won't need to get 600 daily raid tickets or participate in guild activities if you don't want to. The level and frequency of content they complete will vary from guild to guild.
An Active guild requires players to earn some minimum number of daily raid tickets and/or participate in certain guild activities. These guilds aim to complete content as often as possible but the level of that content will vary from guild to guild.
An Elite guild is one that is in the Top 200 for at least one leaderboard category.
Our Guild leader was banned!
When leaders are banned, generally, @CG_LucifersDaddy or @CG_Leviathan removes them from the leader position and the next first officer in the guild is promoted to leader.
How do Guild members become officers?
A guild leader will promote whomever they like to officer.
How do we change our Guild name?
Please have your guild leader send in a support ticket to EA Help detailing the request for a Guild name change and a support agent should be able to help them.
I am a Guild leader. How do I transfer leadership to another Guild member?
Select your name and leave your Guild. A pop up should appear providing options to select a new Guild Leader.
What is the "Rank" tab?
The Rank tab displays the Guild leader, Officers and members of that Guild.
I participated in a Raid but didn't get rewards
If you leave your Guild for any reason before Guild payout, you will not be eligible for rewards. This also includes leaving the Guild and returning. This also includes being purposely/ accidentally booted from a Guild then re-invited.
I am a minor. Will I be able to use Guild Chat?
Upon joining a Guild, underage accounts cannot view or participate in Guild chat. Alternatively, the chat can be used to jot down personal notes only that member will be able to view.
What if my Guild leader is inactive/goes missing?
If your Guild leader is inactive for 12 days or more, please have a Guild officer ONLY file a ticket with EA Help. Please include your ally code and Guild information.
One of my Guild members or the Guild itself has an inappropriate name
Please send a PM to @CG_LucifersDaddy detailing the name of your guild, and your ally code.
How do I make my Guild invite-only?
Have the guild leader go to the "Manage" section and select "Invite Only". That way no one can join unless the guild leadership accepts him/her.
Where do I report cheating?
If you want to report a potential cheater, please send a forum PM to @CG_Leviathan with details on why you think someone is cheating, your ally code and the name of the suspected cheater.
There's something wrong with my Guild/Gameplay
If you are experiencing something you believe may be a bug or technical issue, please visit Answers HQ.