It's a top priority for us to provide you with a superb forum experience when you're taking a break from adventuring in a galaxy far, far away. This post will feature all forum changes we've made for you, with the most recent changes available at the top of this post.
With a single click in the Bugs and Issues category, You can now visit our dedicated Answers HQ support forum - you'll always be in the right place when telling us about an issue:
Bug Reports is where you can report bugs to us. That's the type of stuff our Developers need to fix for you.
Technical Issues is where you can ask general support questions. The right information from the community will put you right back into the game.
FORUM RANK COLORS
To help you recognize our Community Managers, Developers, Volunteer Moderators and other EA Staff, we’ve introduced new colors to their forum rank. You can now spot them via the following colors:
Community Managers and other EA Staff – Blue
Developers – Purple
Volunteer Moderators – Green
IGNORE USER FUNCTION
We don't tolerate harassment on our forums. But sometimes our Moderators won't be able to action all reports immediately. We're giving you the option to ignore other users so you can safely be on your way.
HOW DOES IT WORK?
To Ignore a User:
Navigate to a user profile.
Click the Person icon at the top right of their profile.
To Unignore a User:
Navigate to own user profile.
Click the Person icon in the top right corner.
Click Edit Profile.
Click Ignore List in the menu on the right.
Click Unignore next to desired username.
WHAT DOES IT DO?
Ignored users won't be able to send you private messages.
Posts of ignored users will be minimized - you won't see their content unless you click on it.
You can ignore a maximum of 100 users.
We want to know what's important to you. The Like button does just that! Enjoyed a post? Click Like on the bottom of the post to let the community know - it's an easy way to give feedback.
FORUM LAYOUT CHANGES
We've made changes to the forum layout so it's easier for new players to find helpful information:
The Academy has been renamed to New Players.
An announcement banner on the front page links to the New player index - it's all information a new player needs in one place! Not a new player? Click x on the banner to remove the announcement.
The same announcement has been added to the New Players forum so you will always know where to find the index.