Wanted to buy Holdo, didn't.

After the Marquee event I was stoked on Holdo and wanted to buy her $10 pack, but saw that it only gives 25 shards when she needs 30 to get that 4th star. So if I wanted to get her to 4 stars I'd need to spend another 1200 crystals on one of the repeatable packs... Nah. I passed on both.

I totally understand and accept that the purpose of bundles and crystal packs is to make as much money as possible. That's fine and dandy. But I think putting the last 5 shards into the cash bundle will net you better revenue in the long run.
Ceterum censeo Patientia esse meliat.

Replies

  • The event was bugged. Everyone should have got an extra 15 shards. If you open a ticket with EA they'll give you the extra shards for rose and holdo.
  • The event was bugged. Everyone should have got an extra 15 shards. If you open a ticket with EA they'll give you the extra shards for rose and holdo.

    We have to open a ticket to get the shards? Can you link where this information was advertised??
  • TVF
    36577 posts Member
    Everyone should have got an extra 15 shards.

    Unless I misunderstood an earlier post, this only applies to people under level 80.
    I need a new message here. https://discord.gg/AmStGTH
  • jejuzang wrote: »
    The event was bugged. Everyone should have got an extra 15 shards. If you open a ticket with EA they'll give you the extra shards for rose and holdo.

    We have to open a ticket to get the shards? Can you link where this information was advertised??

    @jejuzang , answer #57:
    https://answers.ea.com/t5/Bug-Reports/SWGOH-Marquee-event-shard-discrepancy/td-p/6599177/page/6
  • TVF
    36577 posts Member
    edited February 2018
    Wait, now I'm confused. So level 80+ were the ones affected?

    I can't tell if I should report this or not. I thought 80+ weren't supposed to get the extra shards.

    https://swgoh.gg/db/events/spark-of-resistance-ii-marquee-event/
    I need a new message here. https://discord.gg/AmStGTH
  • Wow. Thank you for the information @RacerDejak i never would have known if this post didnt exist. Wonder why it isnt advertised on the main forums.
  • leef
    13458 posts Member
    opening a ticket to get 2 times 15 shards is way too much effort, especially since apparantly everyone over lvl 80 is affected by this bug.
    Save water, drink champagne!
  • TVF
    36577 posts Member
    Why would we need to open a ticket? Why can't they push a fix in-game?
    I need a new message here. https://discord.gg/AmStGTH
  • TVF wrote: »
    Why would we need to open a ticket? Why can't they push a fix in-game?
    Why don't you ask EA/CG? I'm only relaying the information I've been given.
  • leef
    13458 posts Member
    TVF wrote: »
    Why would we need to open a ticket? Why can't they push a fix in-game?
    Why don't you ask EA/CG? I'm only relaying the information I've been given.

    How do you ask ea/cg though? by opening a ticket? -_-
    Save water, drink champagne!
  • TVF wrote: »
    Why would we need to open a ticket? Why can't they push a fix in-game?

    Better question is, why isnt this advertised better...
  • TVF
    36577 posts Member
    leef wrote: »
    TVF wrote: »
    Why would we need to open a ticket? Why can't they push a fix in-game?
    Why don't you ask EA/CG? I'm only relaying the information I've been given.

    How do you ask ea/cg though? by opening a ticket? -_-

    Lol.
    I need a new message here. https://discord.gg/AmStGTH
  • If $20 is 80 shards then $10 should be 40. Pretty simple
  • jejuzang wrote: »
    Wow. Thank you for the information @RacerDejak i never would have known if this post didnt exist. Wonder why it isnt advertised on the main forums.

    U are welcome @jejuzang :wink:
    Idk maybe CG want to make latest marquee stay the way they are. Then in last min EA make change that lvl <80 should get more shards to encourage them to buy packs. Looks like they blame eachothers. CG side doesn't want handle this, EA side don't know about this. When it comes to responsibility.. u know. Save way is burried this topic and let time heal the pain.
  • Kyno
    32087 posts Moderator
    TVF wrote: »
    Why would we need to open a ticket? Why can't they push a fix in-game?

    They are using the open tickets to gauge the issue and then figure out if it's a player by player fix or a in game "hot fix"
  • Answer #135

    https://answers.ea.com/t5/Bug-Reports/SWGOH-Marquee-event-shard-discrepancy/m-p/6599177/page/14

    The message from EA is that you’re out of luck, but don’t let that stop you from opening a ticket anyways. Just don’t get your hopes up. I think the plan with a lot of these types of things is to just keep it going in a circle long enough for people to quit caring.
  • EA Star Wars: Galaxy of Heroes Team
    CG_Kozispoon
    EA STAR WARS: GALAXY OF HEROES TEAM
    CG_Kozispoon
    Hiya,
    We're aware of this issue and investigating it now to ensure this discrepancy no longer manifests in future marquee events. For any players affected by this, please contact EA Help. Ea Help can be accessed by tapping 'help' via your Settings menu in game.
    Two Time Golden Poo Award Winner
  • leef wrote: »
    opening a ticket to get 2 times 15 shards is way too much effort, especially since apparantly everyone over lvl 80 is affected by this bug.

    Can confirm, if you've ever contacted EA help, you know it is going to take up about 4 hours of your life, and usually multiple days of work. Definitely not worth15 shards for the amount of work it takes. And you aren't guaranteed to get the 15 shards
    Two Time Golden Poo Award Winner
  • TVF
    36577 posts Member
    Yikes.

    Hard pass.
    I need a new message here. https://discord.gg/AmStGTH
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