I keep seeing posts moved to archives and closed that are in regards to bugs and issues. Yet nothing, and I repeat, NOTHING, is being done to the Holdo/Rose shard issues over at answers.ea.com.
That thread is 28 pages long and goes on for over two weeks of time. It feels like our issues are just being buried at the other site so as to limit their visibility on these forums. No one is getting responses at the other site.
So please, unless you can fix the other site and get customer support over there to be responsive and address issues, stop closing threads and moving them. This is a big issue because countless customers are being shorted at least 30 character shards, possibly 45 (we don't know for sure if FO Executioner shards were shorted too). On the heels of the Vault promo fiasco where we were strung out for a month and then told that there was nothing to see here it is getting very hard to support EA and CG.