Promotions, packs and general business model.

Yarzahn
329 posts Member
edited February 2016
We all know freemium mobile games need both F2P and P2P populations to be successful.

The most popular freemium mobile games have business models that:

1 - Allow decent sense of progression and content access without spending money but simultaneously do offer a noticeable edge to paying costumers (but not enough crush F2P progression or competition).

2 - Provide cheap multiple microtransactions in the form of constant promotions or packs (while the standard shop is overpriced, there are usually nonstop daily or weekly "promotions" which is where they truly make their money, enticing people with non-permanent offers).

This game fails miserably in the second point.
  1. There are barely any packs (excluding the ones early on, that most people skip because they are still trying to decide if they like the game enough to spend money).
  2. There's a good, decent and fair daily gem boost. That was a step in the right direction.
  3. Then there are almost no seasonal or weekly packs.

And when they do add them, seasonal promotions are extremely overpriced. It's like they try hard dissuade us from buying it.

Jedi pack with shards for QGJ, Anakin, Ahsoka for 60€? I can buy a new console game for that, or 2 recent pc games. It's a stupid price for taking some semi-common characters to only 4-5 stars (+ one of them is a podium contender for the worst jedi in game).
Kylo Ren and Poe pack for 100€? Wow, this one was just insulting. On top of being a pathetic business offer, i had to look at it for many days in a row before it went away after christmas.

Seriously, I like your game. I want to spend more money on it, other than the 21 daily gem boosts. But give me SOMETHING worth buying.
Stop being greedy and atleast try out some more generous packs (or cheaper) and see how the customers react to them. I'm sure you'll make more money. And add weekly packs, not monthly.

Replies

  • unfortunately EA controls the prices for IAP's. CG develops the game and takes care of the balancing, but i doubt they have any say in the pricing. It is too bad because i believe they genuinely care about the game and the players, but there is another entity controlling the direction as far as when packs are released and at what price.
  • My main problem with the business model of this game is that I honestly feel like they are wasting a huge opportunity by not releasing cheaper packs. I feel like everyone would win if they were more reasonable in their prices.
  • Yarzahn
    329 posts Member
    edited February 2016
    unfortunately EA controls the prices for IAP's. CG develops the game and takes care of the balancing, but i doubt they have any say in the pricing. It is too bad because i believe they genuinely care about the game and the players, but there is another entity controlling the direction as far as when packs are released and at what price.

    And isn't EA a business company? Why do I have to be the one teaching them common sense?
    It isn't hard to look at the successful business freemium models and copy them. The average client isn't going to cough up 60€ on a pack with 2-3 4 star characters, which they still get to spend a couple of months worth of refreshes farming. People pay that for brand-new console/ pc games. Sometimes GOTY editions. In PC case, if you wait a couple of months, you get 2 recent games for that price.
    If the same pack was 15€ maybe for every 5 they sell now, they'd sell 100. Maybe. They'll never know.
  • Thank the people who spend thousands, they drive the price up for everyone...
  • Joshuar56 wrote: »
    Thank the people who spend thousands, they drive the price up for everyone...
    Yet successful mobile games are able to lure the occasional spenders and still keep their whales interested. They must do something right. They also have whales. That doesnt mean alienating the other 99% of potential paying customers.
  • VIII
    495 posts Member
    The demand is there, why lower the price! Just got yourselves to blame.

    I agree you don't have to spend money to beat this game but you do have to, to get special heroes. So @Yarzahn your basically complaining because you can't get the heroes you want.
  • Prices are fine. No complaints
  • Qeltar
    4326 posts Member
    Yarzahn wrote: »
    And isn't EA a business company? Why do I have to be the one teaching them common sense?
    Maybe because they made nearly a billion dollar profit last year and you didn't?
    EA doesn't care about complaints about high prices, because they are extremely successful with them. As soon as they stop being successful with them, you will see change. The Rex pack is an example.

    Quit 7/14/16. Best of luck to all of you.
  • Yarzahn
    329 posts Member
    edited February 2016
    I still have a problem accepting they would not double or triple the profits by dropping the character pack prices (or keep them the same, but double-triple the amount of shards)
    basically complaining because you can't get the heroes you want.
    I'm a single adult. I already paid my house and car and i save over 50% my income every year. Please tell me what i can and cannot get. Or better yet, read before you reply.
    From the feedback, i guess I'm the crazy one and it's normal for people to accept paying 60-100€ for a pack containing 2 or 3 (half promoted) characters in a mobile collecting strategy game. I always considered myself a guy willing to spend more than average in video games, with 3 platforms pc, ps4, wii-u.
    I'm new to more serious mobile gaming though and freemium games.
    Clearly it's a different philosophy, although in my opinion not a healthy one. I still have a hard time believing they wouldnt get a lot more money by selling these few packs at much lower prices. Guess there are many more whales/ gambling addicts than i expected. I'll just stick to my gem packs and drop the subject. Bye.
  • Qeltar wrote: »
    Yarzahn wrote: »
    And isn't EA a business company? Why do I have to be the one teaching them common sense?
    Maybe because they made nearly a billion dollar profit last year and you didn't?
    EA doesn't care about complaints about high prices, because they are extremely successful with them. As soon as they stop being successful with them, you will see change. The Rex pack is an example.

    you think them dropping in "profit ranks" for mobile apps in the past weeks made them offer this pack?

    if so... might be a light at the end of the tunnel afterall!

  • Yarzahn wrote: »
    I still have a problem accepting they would not double or triple the profits by dropping the character pack prices (or keep them the same, but double-triple the amount of shards)
    basically complaining because you can't get the heroes you want.
    I'm a single adult. I already paid my house and car and i save over 50% my income every year. Please tell me what i can and cannot get. Or better yet, read before you reply.
    From the feedback, i guess I'm the crazy one and it's normal for people to accept paying 60-100€ for a pack containing 2 or 3 (half promoted) characters in a mobile collecting strategy game. I always considered myself a guy willing to spend more than average in video games, with 3 platforms pc, ps4, wii-u.
    I'm new to more serious mobile gaming though and freemium games.
    Clearly it's a different philosophy, although in my opinion not a healthy one. I still have a hard time believing they wouldnt get a lot more money by selling these few packs at much lower prices. Guess there are many more whales/ gambling addicts than i expected. I'll just stick to my gem packs and drop the subject. Bye.

    Your last bit there is what drives freemium casino games. In the top 10 grossing apps there are slot machine games where the in app purchase is more spins on the virtual slot machine. Absolutely no utility.

    The business model of this game isn't like clash of clans. It's a Star Wars slot machine. This game is trying to find people who like Star Wars and whose reward centres are triggered by getting lucky and opening things. I think it's quite successful at it
  • Have to give the OP a +1. Exactly my thoughts, if there were 10 sales of $10 each I'd probably have bought them all, but $100 for one? No thanks.
  • +1
    | John Salera is my favorite Sith Lord |
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