You Dev’s need to come up with a better way to communicate in game. I don’t have time for another app in order to coordinate in wars, you need some kind of mail option in order to receive messages. I was recently booted from a guild I helped create and been with for over a year because I don’t have a discord account. This game shouldn’t require a separate app just to coordinate with each other. The chat option is not reliable and doesn’t work well with everything you have decided to introduce into this platform. If the game expands, you need to accommodate the growth.
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Many people would rather them focus on content and not a chat app. As the saying goes "Dont try to out Amazon, Amazon. " They will never do it better than a 3rd party app, and the 3rd party app will always have way more things that could be useful then they can put in an in game chat. IMHO.