I play all battles offering his shards daily (there are 10, 5 on LS, 5 on DS), and have yet to get a single one. Maybe this needs to be filed under bugs or tech, but this seems pretty off to me. Getting pretty upset I haven't been able to get him past three stars no matter what I do. This should not be the case, I know well enough.
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All randomness is built on a seed value. Maybe you have a bad seed value. You can close the app, restart your device, or reinstall the app. That could help as well.
Sigh.
If someone else is getting the 30% drop rate and you’re not, kind of disproves your argument that the drop rate isn’t 30%, huh?
Not to mention that at 8 sims per day on Old Ben for a month is 240 attempts, and 2% is 4.8. So 5 shards for 30 days worth of sims? I have bad luck when it comes to farming shards but I find 5 shards in an entire month actually happened.