You didn't click through your messages too fast and miss it? Or get drunk and forget that you got it? There are a lot of things that I guess are more likely than this bug hitting you alone out of a million people.
Go to the raid, and as long as your guild hasn't started a new one, you can click on the heroic raid and view the previous results. Screen shot your rank, and make a ticket through EA.
Go to the raid, and as long as your guild hasn't started a new one, you can click on the heroic raid and view the previous results. Screen shot your rank, and make a ticket through EA.
A ticket through the in game help is probably your best bet but you can also report it to Answers HQ
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Then this >>
A ticket through the in game help is probably your best bet but you can also report it to Answers HQ