Purchasing shard bug

Ok so I’ve contacted EA and they said post here so dev’s can see. I can’t buy only vault of crystals for a day now and I’m really aggravated because I haven’t gotten much help. Please address this I’m losing out on crystals and need to be compensated.


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    Today I purchased the Galactic upgrade Kit II and it said the purchase went through but, I did not receive anything from it.
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