In my borrow a hero section i have options to borrow characters that are 2-3 stars yet are g12. Obviously this is not right, is this sometjing cg has done or the work of hackers?
I think they are meant to help players who don't have the friends or allies with the kind of leader abilities they were looking for. Its redundant nowadays with how the community of the game has grown and how easily you can find the right kind of ally with guilds / forums / reddit / discord etc
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This^
Correct, they are "fake accounts".