Revan Shard Reset victims

So 10 hours have past and we've been left in Limbo yet again.....

Replies

  • Patience. They will address it soon
  • Same thing has happened to me with no response!
  • HK666
    1138 posts Member
    Maybe there hasn't been a response because they've barely (if at all) gotten to work yet. Please give them some time
  • Not like I've been waiting months to get Revan and EA is a global company let's not forget that.
  • HK666
    1138 posts Member
    CG worldwide?
  • @Yotommy then be patient, . . . You won’t die by waiting a few more hours or a day or two. You know full well it has been addressed and is being looked into. Have some class man.
  • They do seem to have time to delete threads about it. Also they've started to close tickets on EA support site with a generic 'we're sorry we couldn't assist you today' messages.
  • @Yotommy then be patient, . . . You won’t die by waiting a few more hours or a day or two. You know full well it has been addressed and is being looked into. Have some class man.

    Come on its very frustrating when you've put in the man hours to "painfully" grind character that you don't really want at 7*. If us players can make the effort for this game then why can't the Devs???
  • Antti wrote: »
    They do seem to have time to delete threads about it. Also they've started to close tickets on EA support site with a generic 'we're sorry we couldn't assist you today' messages.

    Forum moderators are different people than the QA Support who can correct problems like this.

    If I had to guess, I'd say that the Devs were working on a script that would determine who has beaten the last tier of the Revan event, yet has fewer than 330 shards. Then it could add the missing number of shards to that player, and be done.

    The time to develop and execute a script like that in the live game environment is probably less than the sum total of time it would take to manually go in and add shards to every impacted player. So...how about we let the Devs work efficiently and come up with a solution that will work for ALL impacted players, rather than demanding that they immediately do something that will overall take more time and resources (that they could then apply to something else).
  • Yea ok , when the event designer dev goes into work at 2 am in the morning to try trouble shoot this issue , instead of staying in bed , Yea, they really don’t care,

    Nice fail there by the way.
  • ChristophIV
    2460 posts Member
    edited January 31
    Antti wrote: »
    They do seem to have time to delete threads about it. Also they've started to close tickets on EA support site with a generic 'we're sorry we couldn't assist you today' messages.

    The megathread for ally codes at Answers HQ is very much still open. And individual threads might be getting merged with it to make sure people get their missing shards.
  • Look at the bright side,you will receive your 200 crystal apology when you finally get those shards
  • Kyno
    20406 posts Moderator
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    https://answers.ea.com/t5/Bug-Reports/Missing-Jedi-Knight-Revan-shards/td-p/7402361
    There is an official response. This is a bug and the response is at Answers HQ.
This discussion has been closed.