CG support

Shockers
172 posts Member
Why is it you can never get support from the CGs when you message them. Talking to you @Cg_leviathan

Replies

  • VonZant
    3843 posts Member
    They are pretty responsive on Answers HQ.
  • Shockers
    172 posts Member
    Yeah this issue is above that
  • VonZant
    3843 posts Member
    You should call POTUS.
  • Hi there,
    Couple of things to note.
    If you're writing in with a cheat report or account inquiry, you are in a queue with many players. Since only LD and I handle all of these types of reports, it can take upwards of a week for us to review and respond.
    In addition, if you add a new message to our conversation, you are automatically placed at the end of the queue-which will cause a serious delay in us seeing your message, especially when our inboxes are extra busy.
    Your best bet is to wait out our response instead of 'bump' the conversation.
    Eventually we will get to each message and respond.
    -Levi
  • Hi there,
    Couple of things to note.
    If you're writing in with a cheat report or account inquiry, you are in a queue with many players. Since only LD and I handle all of these types of reports, it can take upwards of a week for us to review and respond.
    In addition, if you add a new message to our conversation, you are automatically placed at the end of the queue-which will cause a serious delay in us seeing your message, especially when our inboxes are extra busy.
    Your best bet is to wait out our response instead of 'bump' the conversation.
    Eventually we will get to each message and respond.
    -Levi

    Hey brotha. Great game. Anychance you can check some of the PM’s today? 🙏
  • Kyno
    32087 posts Moderator
    Hi there,
    Couple of things to note.
    If you're writing in with a cheat report or account inquiry, you are in a queue with many players. Since only LD and I handle all of these types of reports, it can take upwards of a week for us to review and respond.
    In addition, if you add a new message to our conversation, you are automatically placed at the end of the queue-which will cause a serious delay in us seeing your message, especially when our inboxes are extra busy.
    Your best bet is to wait out our response instead of 'bump' the conversation.
    Eventually we will get to each message and respond.
    -Levi

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