Last GA entry issues and rewards

Hello CG, I tried contacting the EA help site over this but was very unhelpful as they said to post here and hope for a response. The last GA I was one of the people who joined the first event before it was rescheduled. I didn’t receive any compensation rewards for the cancellation as promised. That’s no biggie, my real issue is I was never granted access to the entry period for the one one currently running. I’m the definition of obsessed with this game,so the likely-hood of me simply not seeing it is very very unlikely. The specific day it was supposed to restart I remember checking nearly every 30 mins for it to be joinable. Not sure if other users experienced this same frustration. Would’ve loved to continue my win streak :)
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