Server Issues 3/15/2019

CG_SBCrumb
401 posts EA Community Manager
edited March 15
Hi Holotable Heroes,

We are aware that some players are having issues logging into the game and are stuck at "Cantina Loading". We are working on a fix to be deployed as soon as possible and I will update this thread as we have more information to share.

Replies

  • CG_SBCrumb
    401 posts EA Community Manager
    edited March 15
    Hi Holotable Heroes,

    We are updating the game at 11:15am PT to fix the login issue from this morning. In the meantime, you can try rebooting and this should fix the issue for most players, but we believe everyone will be fixed with the release shortly.
    Out of an abundance of caution, we will be moving the rest of this month's Grand Arenas to start during the week so we have staff available if there are issues with Auto-Deploy. See the calendar for more info.

    Lastly, it is difficult for us to identify who was affected by this issue, but if you have been significantly impacted by the downtime, please send in a support ticket. The team will investigate and compensate you up 200 crystals.
    Post edited by CG_SBCrumb on
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