Help!!!!

I bought the $40 carth pack and then client started. My account is down $40 but the game doesn’t show I bought it! What do I do?

Replies

  • StarSon
    7411 posts Member
    I bought the $40 carth pack and then client started. My account is down $40 but the game doesn’t show I bought it! What do I do?

    It was your fault, so just spend the $40 again. Sorry.
  • Or try submitting a ticket or calling customer service, they may be able to see you were charged and not granted the pack.
  • StarSon
    7411 posts Member
    Or try submitting a ticket or calling customer service, they may be able to see you were charged and not granted the pack.

    I mean, you could try to create a ticket...

    Oh wait...

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  • I bought the $40 carth pack and then client started. My account is down $40 but the game doesn’t show I bought it! What do I do?

    You need to post on the official forum, Reddit.

    In the meantime, spend more money.
    I am the jedi dog battle droid C-3PO could not kill.
  • Strubz
    429 posts Member
    I bought the $40 carth pack and then client started. My account is down $40 but the game doesn’t show I bought it! What do I do?

    In the IN GAME Settings menu, there is an option called "Restore Purchases." Should be the second option on the right hand side. Try that option first before attempt to submit a ticket, see if it gives you the pack again.
  • Click the gear next to your name in the main screen, then click the Restore Purchases button. Sometimes it takes a bit. If that fails, open a customer support ticket.2z318dv8ydq8.jpeg
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  • Never mind. They sent it to me in my inbox.
  • StarSon wrote: »
    I bought the $40 carth pack and then client started. My account is down $40 but the game doesn’t show I bought it! What do I do?

    It was your fault, so just spend the $40 again. Sorry.

    how is that his fault you (insert insult here) ???
  • vincentlondon
    4527 posts Member
    edited March 2019
    It s not luck that you bought pack at same time as client restart
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