Loss of 49 Mk 3 Czerka Stun Cuffs between 4/14 & 4/15

Lost 49 stun cuffs overnight between 4/14 & 4/15. Contacted E/A support and the representative could find nothing amiss with our account and would not restore the stun cuffs. What is vexing is some of the cuffs were bought with crystals which were purchased with game cards. This resulted in a monetary loss. Has anyone else lost gear components? What was your course of action? Thank you.


Replies

  • Could you have accidentally put the stun cuff on someone and forgotten?
  • Yes, I had hundreds of one specif gear disappering as well
    Actually I pretty sure I had around 2k, it is an item that comes often in HAAT (I usually ranks 1st since a long time ago) and 3 times a week in daily challenges.
    I opened a ticket but they don't even care to answer
    I guess planning events like Malak to drain players dry and rework/buff the kit a week later to keep F2Ps away takes most of their time
  • jkray622
    1636 posts Member
    Lost 49 stun cuffs overnight between 4/14 & 4/15. Contacted E/A support and the representative could find nothing amiss with our account and would not restore the stun cuffs. What is vexing is some of the cuffs were bought with crystals which were purchased with game cards. This resulted in a monetary loss. Has anyone else lost gear components? What was your course of action? Thank you.


    You can report it on AnswersHQ. The QA Support there can check your account and tell you where you used those Stun cuffs.

    https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en
  • Kyno
    32087 posts Moderator
    Please report bugs and issues to Answers HQ.
    Your topic has been moved to the Bugs and Issues Archive. For better assistance and functionality, please report your bug over at Answers HQ.

    You’ll be able to find direct links to all the existing SWGOH forum boards on Answers HQ so you can easily navigate between both forums.

    Please visit the Answers HQ forums by clicking the link below!
    <<Answers HQ>>
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