Lost 49 stun cuffs overnight between 4/14 & 4/15. Contacted E/A support and the representative could find nothing amiss with our account and would not restore the stun cuffs. What is vexing is some of the cuffs were bought with crystals which were purchased with game cards. This resulted in a monetary loss. Has anyone else lost gear components? What was your course of action? Thank you.
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Actually I pretty sure I had around 2k, it is an item that comes often in HAAT (I usually ranks 1st since a long time ago) and 3 times a week in daily challenges.
I opened a ticket but they don't even care to answer
I guess planning events like Malak to drain players dry and rework/buff the kit a week later to keep F2Ps away takes most of their time
You can report it on AnswersHQ. The QA Support there can check your account and tell you where you used those Stun cuffs.
https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en