If you aren’t going to even out the feats accomplished people who aren’t online currently and won’t wake up until this madness is over won’t be able to cash in on the free rank points and currency.
Update: Apologies for the delay. Now targeting 1715 for the hot fix. The times are shifting to 1730 for the end of the Grand Arena and 1800 for the Championship.
We’ve also reduced the rewards for this event to a minimal number of credits. Thanks for your efforts and feedback so far.
We’ll regroup with the full team on Monday and update you on the reward grant for this Championship Exhibition and schedule for the next.
The problem is the comment about monday doesnt have any indication this concern placed all over the forums is under consideration. It requires a lot of work relatively speaking and from the words and language used so far will not be corrected.
A game that makes as much $$$ as it does, wouldn't it be proper to have people test it first? Kinda like b4 it goes live? Just asking...
they did, but need large scale tests to find all the issues. Which is why they called this an exhibition and were very forwards saying this was a soft roll to work it out.
Tests shouldn't encourage spending. Period. This exhibition/test talk is bull. It was a way to cover their butt if things go south like they usually do. The apologizing for (from players) and glossing over ineptitude is getting a bit ridiculous. Shame should be felt at CG for their tactics.
They said they were looking at resetting the points after the exhibition.
The points will be reset but the currency? Doesn’t seem fair that some people will have more GAC tokens than others
@Kyno
I don’t care about the points resetting. I want to know if the Currency others were able to earn will be wiped or if all will be given the same amount.
Update: Apologies for the delay. Now targeting 1715 for the hot fix. The times are shifting to 1730 for the end of the Grand Arena and 1800 for the Championship.
We’ve also reduced the rewards for this event to a minimal number of credits. Thanks for your efforts and feedback so far.
We’ll regroup with the full team on Monday and update you on the reward grant for this Championship Exhibition and schedule for the next.
They said they were looking at resetting the points after the exhibition.
The points will be reset but the currency? Doesn’t seem fair that some people will have more GAC tokens than others
@Kyno
I don’t care about the points resetting. I want to know if the Currency others were able to earn will be wiped or if all will be given the same amount.
Are you really that concerned about like 150 currency? It isn't even enough to buy you one thing from the shop.
When you test you spell it out front. Hey we are testing this. We want you to enjoy this new content but want to get it right. Don't worry about getting fully ready for this mode yet, DR event just happened and Malak is just around the corner. We need to see how the matchmaking and rollout are going to go across all our servers. Use your resources for that just in case things don't go smoothly and we are not ready for a roll out for a few more weeks. By participating in this test you will receive....(1 tier higher rewards maybe, with D1 getting a couple more Zetas and gear shards or shop currency).
You whet the appetite for playing this mode in the future. Not say hey we are going to be testing this but let me reach in your pocket too.
When you test you spell it out front. Hey we are testing this. We want you to enjoy this new content but want to get it right. Don't worry about getting fully ready for this mode yet, DR event just happened and Malak is just around the corner. We need to see how the matchmaking and rollout are going to go across all our servers. Use your resources for that just in case things don't go smoothly and we are not ready for a roll out for a few more weeks. By participating in this test you will receive....(1 tier higher rewards maybe, with D1 getting a couple more Zetas and gear shards or shop currency).
You whet the appetite for playing this mode in the future. Not say hey we are going to be testing this but let me reach in your pocket too.
Anyone who spent crystals to refresh the fleet arena just got what they deserved. I mean really the event was a week long you could easily have gotten the 15 wins just by waiting a few days.
The issue seems to be they keep releasing **** that starts on the weekend when they have no support, release it at the start of the week so they have people there to fix it, since this seems to be becoming a trend this year.
They said they were looking at resetting the points after the exhibition.
The points will be reset but the currency? Doesn’t seem fair that some people will have more GAC tokens than others
@Kyno
I don’t care about the points resetting. I want to know if the Currency others were able to earn will be wiped or if all will be given the same amount.
If they beta test on live servers. They should have default response to a disaster.
A simple excel sheet will help:
big failure - big compensation
medium failure - medium compensation
small failure - small compensation.
This one was a waste of 3 in-game days sign up, setup, attack, hence a big failure.
Every business on earth have a response ready in case of failure.
CG response: we are surprised we failed.
If they beta test on live servers. They should have default response to a disaster.
A simple excel sheet will help:
big failure - big compensation
medium failure - medium compensation
small failure - small compensation.
This one was a waste of 3 in-game days sign up, setup, attack, hence a big failure.
Every business on earth have a response ready in case of failure.
CG response: we are surprised we failed.
The company I work for would literally laugh. Most companies don’t have a compensation excel spread sheet for intermittent bugs that can be fixed. Compensation comes from loss of product or money. None happened here the game you signed the TOS for is still working as intended. Most companies responses would be “Working as intended, we are aware of the issues some are having and are working to correct it good night”. Companies like Amazon,eBay,FB would literally go out of business if they had to compensate for every bug from a new feature. CG handles these situations better than most because they do compensate and communicate the whole time.
Replies
I really hope they're double drops, just to watch things burn all over again.
The points will be reset but the currency? Doesn’t seem fair that some people will have more GAC tokens than others
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/207003/looking-into-issue-with-grand-arena-championship#latest
Seems like we will hear about it on Monday.
A game that makes as much $$$ as it does, wouldn't it be proper to have people test it first? Kinda like b4 it goes live? Just asking...
Joke's on you. The double drops we already had ARE the cancellation rewards for this GAC!
/s
This was the test. That was why they called it exhibition.
Beat me to it. So how about randomization on the rewards given? Some get an extra 2 credits and others will get fully crafted g12 finishers!
I took my HT off my Fleet Arena team so I’d drop out of the 20s and have some non-HMF teams to fight. Jokes on me too!
they did, but need large scale tests to find all the issues. Which is why they called this an exhibition and were very forwards saying this was a soft roll to work it out.
@Kyno
I don’t care about the points resetting. I want to know if the Currency others were able to earn will be wiped or if all will be given the same amount.
Tuesday
Are you really that concerned about like 150 currency? It isn't even enough to buy you one thing from the shop.
You whet the appetite for playing this mode in the future. Not say hey we are going to be testing this but let me reach in your pocket too.
Anyone who spent crystals to refresh the fleet arena just got what they deserved. I mean really the event was a week long you could easily have gotten the 15 wins just by waiting a few days.
Better spend it fast then.
LOL..
Please, please, please be a copy run of the double drops again as apology.
@CG_SBCrumb please make it happen!
A simple excel sheet will help:
big failure - big compensation
medium failure - medium compensation
small failure - small compensation.
This one was a waste of 3 in-game days sign up, setup, attack, hence a big failure.
Every business on earth have a response ready in case of failure.
CG response: we are surprised we failed.
The company I work for would literally laugh. Most companies don’t have a compensation excel spread sheet for intermittent bugs that can be fixed. Compensation comes from loss of product or money. None happened here the game you signed the TOS for is still working as intended. Most companies responses would be “Working as intended, we are aware of the issues some are having and are working to correct it good night”. Companies like Amazon,eBay,FB would literally go out of business if they had to compensate for every bug from a new feature. CG handles these situations better than most because they do compensate and communicate the whole time.