GAC bug

I lost my GAC match by 14 banners because in one battle the ability icons disappeared and neither side could take a turn, it timed out and I had to take in a second team. The extra attempt had cost me 20 banners so I should’ve won by 6. I submitted a ticket but ea help is completely useless, claiming I lost connection which isn’t what happened and they didn’t do anything to improve the situation
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