GAC Disappeared!

Prev1345
Definitely joined up, I can see the feats progress but it’s saying no active event.
Can we get an answer on this CG? My ticket at EA help is currently being ignored.

Replies

  • I've seen some people comment this in the last few hours. If that's really true, then it means that they still didn't fix that bug from the previous events...
  • My EA help ticket has had several comments from people in similar situation:(
  • You may have got a bye, see if you have a score.
  • You may have got a bye, see if you have a score.
  • 0 score and the GAC icon is missing from holo-table.
  • Any word on this @CG_SBCrumb?
    Times ticking away for me to set a defence & I don’t want to miss out. I’ve never missed a GA/GAC so far.
  • Toxic_empire
    2 posts Member
    edited August 28
    Same for me...... no GA , and i m sure that i joined up

    many bugs in that GAC !!!
  • Kyno
    21355 posts Moderator
    Can you post a link to your Answers HQ post please.
  • Kyno wrote: »
    Can you post a link to your Answers HQ post please.

    Guessing it's the bug report with the exact same title by the same player name...!
    https://answers.ea.com/t5/Bug-Reports/GAC-disappeared/m-p/8155511#M30736
  • Kyno
    21355 posts Moderator
    Just waiting for him to be awake and I will ping him, thanks everyone.
  • Finally the over weighted mismatching of GA was in my favor. .. And I bet it gets shut down. Haha
  • Same thing happened with me. I reported it in the bugs section.
  • Lots of people claiming that “seeing feats” meant they’d joined the GA.

    You see the feats before joining. Some of these guys may have a genuine issue, but most will just not have hit “join”
  • I can’t speak for others but I definitely joined.

  • I’ve not missed a GAC/GA since they launched. CG will be able to see the lifetime history of who joins and who just wants free stuff.
  • @DarjeloSalas it must be awesome to be omnipotent. Maybe u could work for CG and save them a lot of time and investigations!;)
  • Austin9370
    1068 posts Member
    edited August 28
    There are a lot of people who "think" they did something innocently enough, but doesn't make it a reality. Every time I see this posted CG notes they didn't join per their log. The same thing will happen next GAC as well. Maybe it's an issue, but I really doubt there is code to throw you out of a game mode. People use "bug" and "glitch" as an adjective to explain things they don't understand.
  • That’s why I used ‘disappeared’ :)
  • That’s why I used ‘disappeared’ :)

    Fair enough, I'm rooting for you though. I've chased enough issues down in my life to realize 9/10 times issues don't happen as they are reported.
  • Thankyou. I’m not a technical expert (obviously), I’m just hoping CG have some. I’m a f2p 4.8m Gp player so missing out is alien to me and need those rewards to keep up (was close to kyber last time).
  • Same thing for me. Joined, went to do set up and then went back to find I couldn't enter. Feats are active but no GA for me. I'm a serious player so don't accuse me of making a mistake. Quite sure about this. @CG_SBCrumb please fix this thing....
    162-357-666
  • @DarjeloSalas it must be awesome to be omnipotent. Maybe u could work for CG and save them a lot of time and investigations!;)

    I think you mean omniscient, but I’m neither of those things.

    My comment is aimed at no one in particular, and I’m not insinuating that what happened to you was not a bug.

    My point is that the people who are suggesting the fact that they could see feats proves they’d joined could quite easily be wrong. Feats can be seen with or without clicking the join button. My own guild leader fell foul of this during the exhibition and he realised over time that he must have somehow not clicked “join”.
  • I am SURE I clicked join in the previous GAC that got cancelled.

    I am not absolutely sure about this one but I reactively clicked every button that appears. I remember clicking into it GAC, maybe I clicked join, or the join button did not appear, or my app was lagging and I just clicked feats before a join button appeared? I don't know.

    I clicked so many join guild raid buttons every day or other day, I cannot remember missing any join buttons. D:

    GAC is not appearing for me. ]:
  • Austin9370 wrote: »
    There are a lot of people who "think" they did something innocently enough, but doesn't make it a reality. Every time I see this posted CG notes they didn't join per their log. The same thing will happen next GAC as well. Maybe it's an issue, but I really doubt there is code to throw you out of a game mode. People use "bug" and "glitch" as an adjective to explain things they don't understand.

    That said, blaming your user base isn't a very good business move. Ultimately CG is responsible for providing a clear UX and if there's a recurring issue with people thinking they signed up when they haven't, the solution is for CG to simplify the process rather than to tell their customers they are ****.

  • A good habit to form is to always click through to the GA zone map first, even though it is always the same right now. That way you know for sure you have joined.
  • Kluge
    165 posts Member
    "Enter" and "join" are not the same thing. There is a 2-step process to get registered. Not saying you aren't 100% correct and its still bugged, but sometimes folks don't ever click "join"
  • BeralCator wrote: »
    Austin9370 wrote: »
    There are a lot of people who "think" they did something innocently enough, but doesn't make it a reality. Every time I see this posted CG notes they didn't join per their log. The same thing will happen next GAC as well. Maybe it's an issue, but I really doubt there is code to throw you out of a game mode. People use "bug" and "glitch" as an adjective to explain things they don't understand.

    That said, blaming your user base isn't a very good business move. Ultimately CG is responsible for providing a clear UX and if there's a recurring issue with people thinking they signed up when they haven't, the solution is for CG to simplify the process rather than to tell their customers they are ****.

    The UI is very clear relative to reasonable expectations. More often people simply forget to do things or thought they did. In a make believe world sure, UX would make participation 100%, but that's not logical due to the human element. People have my sympathy, but to blame CG is absolutely incorrect in this scenario.
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