Help via form?

I can't seem to figure out where to initiate and work feedback/bug tickets via a form anymore. Everything I select seems to want me to wait an hour to chat or 2 hours for a phone call. Neither of those options are appealing. What am I missing? I put a bug into Answers HQ no one responds except other players saying "yeah me too!"

Replies

  • Kyno
    21947 posts Moderator
    EA Help, has different options based in the type of bug or issue, they change as the time of day changes also, mostly offering more direct chat when the offices are open.

    It is possible that you may not be able to open an email ticket with the options you have selected.
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