The bait and switch fraud aside this is a case of a company making a huge mistake. Given that the crystal economy is not like a real world currency and that CG can just magic crystals into existence giving us 250 of them is pitiful.
This needs to be 2500 at least, this is a huge balls up and as such needs to be compensated. This isn't a few minutes down time or a slow down in service this was a game ruining problem for people.
I had malak second time round and saved the GET1 for it so have no stake in the whole "I want to keep my malak seven star argument"
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That was long before higher energy nodes, multiple level cap increases, ships, g10-13, relics, mods, and the general state of the game the players affected are in. In-game crystal inflation has always been there. The only thing that hasn't "caught up" is "oops crystals".
In game guild: TNR Uprising
I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
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Or the amount you get when you buy them. The value of $$$ has decreased significantly since launch.
Today, they spit on every players with 250 cx that worth nothing .... With G13 relic...
That's right. They did give out 500. Lol. So yeah, 250 is even more of a pittance.
In game guild: TNR Uprising
I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
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I believe "CG Defense Force" is the title you were looking for....
In game guild: TNR Uprising
I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
*This space left intentionally blank*
"Here have shards gear up your shiny new seven star malak with your hard earned cash" BAIT
"haha only joking we will be rolling that back" AND SWITCH
Using the beautiful Inigo Montoya does not take away from what a number people are calling a "bait and switch"
"Bait and switch" implies that it was done intentionally. This was pretty obviously a mistake. You really think they'd deliberately let everyone get extra shards just to yoink them back? What would be the point? CG certainly makes some dumb decisions now and then, but I'm fairly sure they didn't just sit around a table and go "lolz lets just **** everyone off for no reason."
Anyone who didn't have him unlocked previously is unaffected, and anyone who already finished him gets a little bonus. I'll agree that it kind of sucks for anyone who was able to 7-star him this way, but frankly, having done the brutal GET farm myself, it would be pretty **** if a bunch of people got to just skip that whole step.
CG Defense Force.. ASSemble.
Its EA dont need show anything
They took months to fix exploits in Grand Arena knowing it was happening, but stayed silent, but then in a matter of days they will "fix" this Malak bug.
How convenient, right?
Incompetence is a recurring thing in this company.
Incompetence is in lot of usa own phone games they are cash cows or codding skills are they poor everything is buggy every time they push something out
Are you talking about the fact that the event showed the first time rewards as possible rewards before it started? That has happened for events in the past, and yet those events did not give out the first time rewards again to people who had already received them once the event was live. So that is not actually evidence that the event was bugged.
Intent isn't necessary in all cases. Gross negligence is often enough. And there is strong evidence that they were negligent in putting this event out when they should have known it wasn't working as intended.
But even if there is no legal liability, the customer service and the pr implications of putting an event live that gives malak shards and the taking them away due to their own negligence is bad customer service.
And 250 crystals in exchange for 150 malak shards is an insult. And if tgey do this, I have no faith in their company and will quit this game. And hope that everyone else follows suit.
Yeah, but it's 250 free crystals for 150 malak shards ppl weren't supposed to get...
I do agree with you on the customer service angle. Doesn't seem like it would hurt them any to give maybe 1000. Honestly even that is pittance, but it would still be a good gesture.
It wasn't my mistake that the event rewarded malak shards again. I played the event and topped off my malak from 30/100. To be honest anything that isn't worth at least 70 malak shards is not enough.
And I'm donee with this game if they don't make this right. They can do what they want with that but it is in their best interest to make their customers happy.