Are they ever going to fix "missing action buttons" bug?!

Beeblebrox

This issue has been going no for MONTHS now, it seemingly affects ANY game mode, players have provided exact details, videos, step by steps, multiple bug reports yet there's been NOTHING done about a bug that basically ruins EVERY GAME MODE and causes loss of player and/or guild rewards, crystals, achievements, payouts etc. Seriously, what are CG doing if this isn't their top priority?!
Time to find a game whose developers are invested in a working product!!

MasterSeedy

It happened to me more than 3 times yesterday just trying to get the assault battles done. I can't remember exactly, but I think it was 5 times. Somehow I got through tierII without it showing up, but the mythic tier it happened twice, and the first tier it happened at least 2x. It was just ridiculous. It happened if I put it on auto; it happened if I put it on manual; once it happened immediately after transitioning from one encounter to the next; and it happened during encounters.

Ugh.

BobcatSkywalker

Fixing this doesn't make money. It has been a known bug for over 6 months now. I lost out on kyber leage because this bug so now I just register for GA and take rewards no point trying when you cant even suceed because game is broken and neglected. No hope this gets fixed it's just the way things are now we have to expect the game to not work all the time anything over 90% is good enough.

Liath

I’m pretty sure we’re at 2 years on this, actually.

KvotheQGBQG2

The only thing they intend to fix is they feel they have a bloated player base and want to "trim the fat" from it.

MasterOneHit

Not unless they will make money from it. There probably will be a pack for $99.99 gives you the ability to have buttons to play the game.

Beeblebrox

KvotheQGBQG2 wrote: »

The only thing they intend to fix is they feel they have a bloated player base and want to "trim the fat" from it.

They're certainly going to trim the Fat Wallets out of the game if they can't even provide stable and working basic game functionality!!

Beeblebrox

I'd also like to know that @ea_mindtricks has to say about they progress after at least 4-months and 25 pages of player reports, and the only visible progress being a "hot fix" bandaid that didn't/doesn't work!
I work in software testing and I'd have been fired by now if I was 4+ months into a major functionality issue with no fix or even handle on the cause!

Wydan

Happened to me today on the SM as well on wave 4.

Rhod101

As my comment was deleted earlier, this happened to me too.

Indominable_J

Vicarious wrote: »

We have had this “bug” happen to 4 guild members so far today on the GeoTB p1 special mission.

Since GEC is in such high demand do to the lame GAS 5* unlock bantha fodder, CG needs to step up to the plate and compensate players in guilds running GeoTB. At least those guilds who have proven previously they can smash the special missions.

This is absurd!

CG has dropped the ball in every way imaginable lately. About to join many players and walk away from this game. If I wasn’t already so heavily invested I would have walked away months ago but I have stuck around hoping CG would show they have a conscious and appreciate their customers.

Absolutely nothing....

While I agree this bug needs to be fixed and there needs to be compensation for it, the P1 special mission from Geo TB won't help you star up GAS at all, since it rewards GET2 not GET1.

CorpseMaker77

Takes too much effort and little income.

So it's not a priority.

Lanbo

While we know this does indeed happen, I wonder how many guildies that fail at the mission just say the missing buttons were the reason instead of them just plain failing at it...I mean nobody would do that though, right?

Beeblebrox

Lanbo wrote: »

While we know this does indeed happen, I wonder how many guildies that fail at the mission just say the missing buttons were the reason instead of them just plain failing at it...I mean nobody would do that though, right?

Ask for a screenshot, we expect one in our guild if reporting that kind of thing, that or a video

BeralCator

My best guess is that the programmer who designed the battle system no longer works on this title (or at CG at all), and no one still there really understands what the underlying issue is. My company had a similar issue where we discovered a bug in our Apple client but we no longer had an Objective-C specialist on staff. The bug had to wait until we hired someone new, and when he came in he ended up rebuilding that part of the program from scratch.

For a lot of these mobile titles, there's a bigger team that designs the skeleton of the game and then moves on to another title after their work is done. They leave behind a smaller team of mainly content creators that can adapt the existing framework to their needs; these people are very good at tasks like character kit design, models, artwork, sound, etc. but may not have much of conceptual understanding of how the core game code interacts with Android and iOS. Fixing low-level bugs may require then to contract out the work or pull someone from another team, or in a worse case scenario have someone rebuild that portion of the game from scratch if the original code is sloppy, idiosyncratic, and/or poorly documented.

Not an excuse for an A-list big studio title, but at least a possible explanation as to why this specific bug has persisted for so long when it is so egregious and show-stopping.

Beeblebrox

BeralCator wrote: »

...these people are very good at tasks like character kit design, models, artwork, sound, etc...

Yeah, they seem not to have a handle on Sound either given that they've managed to utterly break that too in the last couple of weeks!!

BeralCator

Beeblebrox wrote: »

BeralCator wrote: »

...these people are very good at tasks like character kit design, models, artwork, sound, etc...

Yeah, they seem not to have a handle on Sound either given that they've managed to utterly break that too in the last couple of weeks!!

Touché. Although I meant sound design in that quote - like how Jango's blaster sounds, not whether there is distortion or how the music kept turning itself back on.

The way the sound gets played by the device is a low-level function and would have been implemented by the original design team.

Juzz

Some of my guild members have had this issue.
I've never had the issue, I play on iPad (iOS 12) and i always play without sound or music on.

Paulos999

Happened to a few of my guild on the P1 special mission, costing us guild event currency Ofcourse.

But it’s cool I get CG are to busy to even communicate with us anymore it’s cool.

Probably busy creating this massive amount of new content we’re getting atm.

Paulos999

baked_qft

They wont fix this and kyno will remove this thread

BobcatSkywalker

baked_qft wrote: »

They wont fix this and kyno will remove this thread

The force is strong in you young sith.

DarthMartinius

Happened to me and at least 4 other guild mates in tb special mission in phase 1.
We want our currency to be able to get negotiator!

Dmitry_M81

Fix it already or at least compensate unseccessfull runs @CG_TopHat, we are really tired of your ****-ups. Do something to make the game great again, c'mon

Dmitry_M81

We have 4 members reported this issue. Devs, it was mentioned for months! Do you even care about your game any more?! Do you even code anything by yourself or just send it to sub-contractors and then don't know what to do with the code you have? Get yourself together and start working, lazy ****!

Dmitry_M81

NikoSWGoH wrote: »

Well at least it would be nice to add the possibility of retreat.
I mean as long as it's not PvP I don't see the point of not having this option.

Retreat button won't work too Game is in deep **** and I'm not sure it can get to breath again