Could we at least get a megathread to discuss the disappearing buttons?

Canadafett

I know you need to clean up the threads and keep referring to this thread which is a locked dev thread as you delete new topics:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/219010/update-to-address-disappearing-buttons

The only issue is it is now 24 hours since that post and there is still issues. When was the roll out supposed to come server side?

Can we at least get some communication or maybe a megathread where we can comment on it?

StarSon

What's to discuss? It's a bug. If you still get it after getting the update, go post on Answers.
https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en

Canadafett

Has it been rolled out server side? I was under the impression that the updates would not roll it out right away ?

StarSon wrote: »

What's to discuss? It's a bug. If you still get it after getting the update, go post on Answers.
https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en

StarSon

Canadafett wrote: »

Has it been rolled out server side? I was under the impression that the updates would not roll it out right away ?

StarSon wrote: »

What's to discuss? It's a bug. If you still get it after getting the update, go post on Answers.
https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en

With a normal store update there would be a client restart as well, but this is just UI, so I don't think there will be one? But if there needs to be one, it will be later today, and they will post the notes when that happens. Normally about 4 hours from now.

Canadafett

StarSon wrote: »

Canadafett wrote: »

Has it been rolled out server side? I was under the impression that the updates would not roll it out right away ?

StarSon wrote: »

What's to discuss? It's a bug. If you still get it after getting the update, go post on Answers.
https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en

With a normal store update there would be a client restart as well, but this is just UI, so I don't think there will be one? But if there needs to be one, it will be later today, and they will post the notes when that happens. Normally about 4 hours from now.

Ok I was just going by the original Crumb thread which was posted 24 hours ago and said it would be rolled out sometime in the next 24 hours

StarSon

Gotcha. Pretty sure he just meant the store update, since those never show up right away. Mine updated sometime overnight.

JediKnight_MarkRyan

There is no forced update... this month or early December... maybe even this week we’ll get a forced update with the new content (Reskin) of LSTB.

Jakdnels

Seems like there is still some confusion among the players as to whether the bug fix has been rolled out or not. If it has, maybe it didn't work. Seems like a valid discussion to have instead of redirecting the conversation to the Dev Tracker that hasn't been updated...

TVF

JediKnight_MarkRyan wrote: »

There is no forced update... this month or early December... maybe even this week we’ll get a forced update with the new content (Reskin) of LSTB.

Wrong thread. Not that there's a right one.

StarSon

JediKnight_MarkRyan wrote: »

There is no forced update... this month or early December... maybe even this week we’ll get a forced update with the new content (Reskin) of LSTB.

The forced update is later today:

We will require you to update your client tomorrow (or the next day depending how the roll out goes) and ensure all players receive the missing buttons fix.

Jakdnels wrote: »

Seems like there is still some confusion among the players as to whether the bug fix has been rolled out or not. If it has, maybe it didn't work. Seems like a valid discussion to have instead of redirecting the conversation to the Dev Tracker that hasn't been updated...

As I said, they will post when they do the client restart (which I now know will happen today, maybe tomorrow). And I didn't direct anyone to the Dev Tracker, but I directed anyone that has already got the update but still getting the bug to report it on the Answers HQ site, which is where you go to report bugs.

TVF

Just to point out - hopefully today.

Kyno

StarSon wrote: »

What's to discuss? It's a bug. If you still get it after getting the update, go post on Answers.
https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en

This.

They outlined what had happened that day here:

CG_SBCrumb wrote: »

Hi Holotable Heroes,

We have an update today that contains a fix for the disappearing buttons issue. We will start rolling out the client fix shortly and will be available sometime over the next 24 hours. We will require you to update your client tomorrow (or the next day depending how the roll out goes) and ensure all players receive the missing buttons fix. You will be able to download the update manually in the Google Play app store in a few hours if you want to download the fix in advance. This will also be available on the iOS app store later this afternoon.

We had an inbox message this morning set live this morning prematurely that mentions the return of the character requirements for Separatist Might as this issue was resolved. Apologies for the confusion, this was intended to go out later today with the update.

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/219010/update-to-address-disappearing-buttons#latest

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