Login issue

Bobazack

Any news on the latest login issue. Haven't been able to gain access for 5 hrs now

taquillasun

Bobazack wrote: »

Any news on the latest login issue. Haven't been able to gain access for 5 hrs now

Try switching your phone's language. Seems to be working for many.

Sunnie1978

Bugs are to be reported on EA Answers. EA_Mindtricks acknowledged the issue already and devs are investigating the cause. Here is the thread coving this issue. https://answers.ea.com/t5/Bug-Reports/Game-crashes-on-Android-OS-7-1-1-or-lower-after-04-12-2019/td-p/8506236

CG_SBCrumb is posting updates on the issue in this thread.

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/220326/android-devices-crashing#latest

CG_SBCrumb wrote: »

Hi Holotable Heroes,

We are currently investigating the client crashes on Android devices OS 7.1.1 or lower after yesterday's update. Updating to OS 8.0 should resolve this issue while we investigate this issue. We apologize inconvenience.

CG_SBCrumb wrote: »

Update: This appears to also impacting some devices with OS 8.0+. We believe we have found the issue and are working on a fix. I will share more details as soon as I have them.