Potential Login Issues 01/24/2020

661 posts EA Community Manager
edited January 2020
Hi folks,

We are aware of a possible issue that is causing some player to not be able to login in the game. We are going to investigate through the weekend to get this resolved as soon as possible. At this time, it does not seem to be affecting large number of players but if you are experiencing this issue, please head over to AnswersHQ and post the following:
  • Device Information (Make, Model, etc)
  • Device Firmware Version
  • Your Ally Code or PlayerID
  • Are you experiencing this issue on multiple devices?
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