I am currently trying to get a refund in reference to the relic bundle pack that I purchased on March 10. The pack was a one time purchase pack for $9.99 the problem is I was charged twice for the purchase and only received one set of items would like a refund for the second pack or the items given to me either way is fine with me. I hope CG reads this post and will fix this issue for me as Apple is saying I am not entitled to a refund even after explaining I was double charged thanks for your help.
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Replies
- use the in game help menu to reach out to EA Help, they should be able to help or give you some direction on this.
- contact google or apple and dispute the duplicate charge
- direct message CG_SBCrumb and see if he can give you any direction on this. (He will probably recommend the first one)