Update problem

TheMaster12345

So, when I go to open swgoh it says it needs a client update. I click that and it takes me to the AppStore. But for some reason there is no update option for swgoh. I already tried restarting my phone. Can someone please help me fix this?

Jpfit262

Is your phone supported?

TheMaster12345

Yes

Golubowski

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/236798/support-for-legacy-ios-devices#latest

scuba

What iOS version are you on @TheMaster12345
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/236798/support-for-legacy-ios-devices#latest

The minimum required iOS version was previously iOS 10.0 and will now be iOS 11.0. The list of unsupported devices can be found below. After the update on 10/27, players on unsupported devices will be unable to download the newest version of the game, and the App Store will highlight that their device is unsupported.

TheMaster12345

Just to be sure. I got to settings, general and then about to check the iOS and it is listed under version, correct?

TheMaster12345

If that is true then, **** I'm on iOS 10.3.3. If I update my phone (which I have a software update I just didn't update it) then will I still be able to play swgoh once it is updated?

TheMaster12345

Does anyone have an answer?

scuba

No idea here. I don't use iOS.

Molle

Ios 11 is compatible with iphone 5 or newer

Kyno

You should, if you can update to 11.0 or better.

TheMaster12345

Thank you for clarifying that.

BodhiOm

I'm using an Android and having the same problem. Are Androids still fully supported?

TheMaster12345

Ok new problem. I updated the phone and updated swgoh. But now when I open swgoh, all of my progress is deleted. Is there anyway I can regain my old progress?

scuba

Contact EA support
Pray
Pray

TheMaster12345

All is good! I was able to link it back through Facebook. Me being greedy and wanting free crystals for connecting my account to Facebook actually payed off.