Shard Economy Changes [MEGA]

Replies

  • Gouj4 wrote: »
    KavisStarr wrote: »
    Kinda frustrated that I spent my shards in the store this morning before they doubled what I had. I only had 1 left and so they doubled it to 2. How is this fair? Somebody else may have had 2k in their stores and now have 4k. I feel like I was blindsided with a kick in the cro-tch. I had a couple thousand yesterday and would have saved them had I known they were gonna get doubled.

    First of all they have a lot of warning that they’d be doubling everyone’s shard shop currency when the update went live so that’s on you. Secondly everything in the shard shop doubled so it doesn’t matter in the slightest if you spent them yesterday or today

    You are wrong.

    I purchased using old method, but didnt convert them til after the update.

    I purchased from the old shop after the update, before the refresh.

    I got burned both times.
  • DemonR wrote: »
    Gouj4 wrote: »
    KavisStarr wrote: »
    Kinda frustrated that I spent my shards in the store this morning before they doubled what I had. I only had 1 left and so they doubled it to 2. How is this fair? Somebody else may have had 2k in their stores and now have 4k. I feel like I was blindsided with a kick in the cro-tch. I had a couple thousand yesterday and would have saved them had I known they were gonna get doubled.

    First of all they have a lot of warning that they’d be doubling everyone’s shard shop currency when the update went live so that’s on you. Secondly everything in the shard shop doubled so it doesn’t matter in the slightest if you spent them yesterday or today

    You are wrong.

    I purchased using old method, but didnt convert them til after the update.

    I purchased from the old shop after the update, before the refresh.

    I got burned both times.

    Both instances are your own fault. If you didn’t convert your shards they won’t double. If you spent your currency before the refresh that’s your own fault. You burned yourself bud.
  • Feel kinda trolled after my first Bronzium was 25 Biggs shards which now buy me 6 instead of 12 stun guns.
  • This is just another push for more money. Getting real tired of this game.
  • Kyno wrote: »
    N305quall wrote: »
    Hi @CG_SBCrumb,

    In preparation of the shard currency update, I was selling my Ally Points in prevision of the future update, but surprise it was pushed today !

    This morning I had 46.5k shard token.

    I receive the double amount of my shard token (46.5K), for the amount of my shard token I already had, but didn’t take this list in consideration, since I was selling my Ally Points:
    https://cdn.discordapp.com/attachments/731328768345505856/780955281052008479/Screenshot_20201124_193714_com.ea.game.starwarscapital_row.jpg

    So regarding my Shard Token, I have now (46.5K x 2) + 18.780K = 111.8K instead of (46.5K + 18.780K) x 2 = 130.560K, because the double amount of the wasn’t applied.

    I would like to receive my 18.780 missing Shard Tokens.

    I created a ticket case #69318623, but EA told me to post in the forum instead.

    Please help me, Obi Wan Kenobi, your my only hope 😊

    Filbe Lamon
    Ally Code: 916-894-954

    @N305quall you can try to deal with EA Help or Answers HQ, I'm not sure how they will handle that.

    I already contact EA Help. Ticket #69318623, but they told me that they can't do it.
    they told me to post trough the forum :(

    Is it anything else I can do ?

    Thanks in advance,
  • Kyno
    28343 posts Moderator
    N305quall wrote: »
    Kyno wrote: »
    N305quall wrote: »
    Hi @CG_SBCrumb,

    In preparation of the shard currency update, I was selling my Ally Points in prevision of the future update, but surprise it was pushed today !

    This morning I had 46.5k shard token.

    I receive the double amount of my shard token (46.5K), for the amount of my shard token I already had, but didn’t take this list in consideration, since I was selling my Ally Points:
    https://cdn.discordapp.com/attachments/731328768345505856/780955281052008479/Screenshot_20201124_193714_com.ea.game.starwarscapital_row.jpg

    So regarding my Shard Token, I have now (46.5K x 2) + 18.780K = 111.8K instead of (46.5K + 18.780K) x 2 = 130.560K, because the double amount of the wasn’t applied.

    I would like to receive my 18.780 missing Shard Tokens.

    I created a ticket case #69318623, but EA told me to post in the forum instead.

    Please help me, Obi Wan Kenobi, your my only hope 😊

    Filbe Lamon
    Ally Code: 916-894-954

    N305quall you can try to deal with EA Help or Answers HQ, I'm not sure how they will handle that.

    I already contact EA Help. Ticket #69318623, but they told me that they can't do it.
    they told me to post trough the forum :(

    Is it anything else I can do ?

    Thanks in advance,

    You can message CG_SBCrumb or CG_Doja_Fett with that ticket number, or reach back out to them and ask for it to be escalated.
  • UdalCuain
    4007 posts Member
    edited November 2020
    N305quall wrote: »
    Kyno wrote: »
    N305quall wrote: »
    Hi @CG_SBCrumb,

    In preparation of the shard currency update, I was selling my Ally Points in prevision of the future update, but surprise it was pushed today !

    This morning I had 46.5k shard token.

    I receive the double amount of my shard token (46.5K), for the amount of my shard token I already had, but didn’t take this list in consideration, since I was selling my Ally Points:
    https://cdn.discordapp.com/attachments/731328768345505856/780955281052008479/Screenshot_20201124_193714_com.ea.game.starwarscapital_row.jpg

    So regarding my Shard Token, I have now (46.5K x 2) + 18.780K = 111.8K instead of (46.5K + 18.780K) x 2 = 130.560K, because the double amount of the wasn’t applied.

    I would like to receive my 18.780 missing Shard Tokens.

    I created a ticket case #69318623, but EA told me to post in the forum instead.

    Please help me, Obi Wan Kenobi, your my only hope 😊

    Filbe Lamon
    Ally Code: 916-894-954

    @N305quall you can try to deal with EA Help or Answers HQ, I'm not sure how they will handle that.

    I already contact EA Help. Ticket #69318623, but they told me that they can't do it.
    they told me to post trough the forum :(

    Is it anything else I can do ?

    Thanks in advance,

    Answers HQ don't usually assist with this, and nothing can be done here apart from messaging the community managers as Kyno suggested. You need to stick with Customer Support.

    Did you create a ticket through the in-game menu? If not try that, and selecting "Missing Content" as the option.

    If this is what you have already done, keep on at Customer Support.
  • DemonR wrote: »
    Gouj4 wrote: »
    DemonR wrote: »
    Gouj4 wrote: »
    KavisStarr wrote: »
    Kinda frustrated that I spent my shards in the store this morning before they doubled what I had. I only had 1 left and so they doubled it to 2. How is this fair? Somebody else may have had 2k in their stores and now have 4k. I feel like I was blindsided with a kick in the cro-tch. I had a couple thousand yesterday and would have saved them had I known they were gonna get doubled.

    First of all they have a lot of warning that they’d be doubling everyone’s shard shop currency when the update went live so that’s on you. Secondly everything in the shard shop doubled so it doesn’t matter in the slightest if you spent them yesterday or today

    You are wrong.

    I purchased using old method, but didnt convert them til after the update.

    I purchased from the old shop after the update, before the refresh.

    I got burned both times.

    Both instances are your own fault. If you didn’t convert your shards they won’t double. If you spent your currency before the refresh that’s your own fault. You burned yourself bud.
    I burned myself due, and would not have burned myself but for lazy, ****, inappropriate, game design.

    Also, my first bronzium pull after was a character... so, burned 3 times within 10minutes. This update is ****.

    The 3rd one was unlucky, it’s the one negative about the update. The other two were your fault, nothing to do with game design. They told us how the shard shop would be affected so you could have planned ahead
  • Such crap,
    Would it have been so hard to change those values in the stores at the same time as the Shard Shop???

    This is a callous move that is just going to **** a lot of people off.

    Was there even a post that the changes would be at different times? I haven't seen one.

    I'm just not sure what to attribute this stuff too..... Incompetence, Ignorance, or Malicious Intent?

    Note there is no good answer there.

    Regardless is just 1 more thing making me enjoy the game less every day.
  • Such crap,
    Would it have been so hard to change those values in the stores at the same time as the Shard Shop???

    This is a callous move that is just going to **** a lot of people off.

    Was there even a post that the changes would be at different times? I haven't seen one.

    I'm just not sure what to attribute this stuff too..... Incompetence, Ignorance, or Malicious Intent?

    Note there is no good answer there.

    Regardless is just 1 more thing making me enjoy the game less every day.

    It was in the update post. I don’t see why the stores not updating before refreshing makes a difference. If you looked at the stores and saw everyone was still available to buy for 5 shards instead of 10 and still bought them then you’ve only got yourself to blame
  • Bartek wrote: »
    All of this sounds very, very reasonable. A quick question: as the gear in Shard Store will cost twice as before - will we get double shards from Bronzium Data Cards as well? All of the characters obtainable there are kinda legacy toons.

    /edit:
    Does not include Bronzium Data Cards due to a technical issue. We will explore increasing this rate in a future update.

    I actually find this “Shard Shop” stuff to be quite like a Grocery Store “sell” where they’re offering you a 3 for the price of 2. However, they’ve raised the price of the “sale” item so that you’re basically still paying the same amount as if you’d bought 3 before the “sell”. Lmao I swear, every year and every “Road ahead” update CG bends us over further and further and rams us harder and harder.!

    Personally, I’ve never had a “good experience” with drop rates when CG does their double drops. In fact, unless I do multiple refreshes (aka spending crystals which cost money even when your getting top 3 in BOTH arenas), I get very few shards of whatever toon/gear I’m trying to get.

    So thanks for nothing CG appreciate it! Keep up the great work!
  • “Character shards dropped from Bronzium Packs will be doubled with the Anniversary Update.”

    Yay!!! 😊

    “(This does not affect full character drops from Bronzium packs)”

    LOL
  • So no double ship shards this is even more terrible than loosing half the currency you get from full characters in bronziums
  • So no double ship shards this is even more terrible than loosing half the currency you get from full characters in bronziums

    This is not news. They were very upfront about not changing ship shards.
  • So to summarize 30 pages of this thread. New players get a massive assist for shard farming which is awesome.
    Veteran players take a kick to the nether region by having their shard shop currency nerfed because CG won’t update the rates in Bronzonium cards for full drops....cool cool cool cool, love a nerf in gear economy!
  • If I know correctly, game increase just node and bronzium incoming x2 for single shard. What happens raid, events, bronzium full toon incoming shards. These are still same. The cost of gear part is increased. This is not fair.

    This is a celebration people should be happy but we are not. What kind of celebration this.
  • Dear me.... I was fully aware the update was coming, spent some time yesterday getting my ally points down below 250 to get max value for full drops while I could.
    Realised it was late and went off to bed.
    Opened shard store this morning and saw my 2.500 unconverted (and thus not doubled) shard store currency.

    I just nerfed myself :)

    (This is not a complaint or a cry for help, just sharing what I find a funny incidence about my own lack of thought)
  • KazinBar wrote: »
    thx Gouj4 & DaarthBrewer - i'll wait 4 refresh - hope it'll work. and alikssepia - that update is meant to help 'particularly' new players, isn't it? btw, hope dev'll do something like that with gears too ..

    Help new players - ok, not probs, I'm glad for them, really. But they seemingly jeopardize older players' game process. Don't worsen the quality of the game for me.

    I'm still waiting for other stores to be updated. The blue fleet tokens still haven't doubled. Haven't had a chance to check if the exchange rate for them has changed.

    Anyway new prices look so ridiculously high. I didn't like that 15 for 1 rate from the beginning. Inflation in the game, isn't it silly. Should have made 3 for 1 and cut the prices ten times.
  • I still dont believe this was not an intentional nerf. There were many very easy ways to go around nerf and still provide 2x shards for old toons. I believe it was very intentional nerf that they tried to hide behind good intentions thinking that players cant do basic math.
  • Happy anniversary! Thank you for playing with us the past 5 years (well actually 4 y 10 mo). As a token of our appreciation we will increase the gear crunch. So done with this!
  • Gouj4 wrote: »

    It was in the update post. I don’t see why the stores not updating before refreshing makes a difference. If you looked at the stores and saw everyone was still available to buy for 5 shards instead of 10 and still bought them then you’ve only got yourself to blame

    I read the updates but they didn't give any time spans. When would they update other shops? In several days? In a week? In a month?
  • alikssepia wrote: »
    Gouj4 wrote: »

    It was in the update post. I don’t see why the stores not updating before refreshing makes a difference. If you looked at the stores and saw everyone was still available to buy for 5 shards instead of 10 and still bought them then you’ve only got yourself to blame

    I read the updates but they didn't give any time spans. When would they update other shops? In several days? In a week? In a month?

    Yeah because everyone’s stores refresh at different times how are they supposed to give time frames for that ?. Once your stores refresh they will update I don’t know what else to tell you. Pretty much all of your stores should have updated by now except for maybe fleet arena
  • Good Job for shard Shop. Been playing for 5 years i love it that you decided to Make it harder for me to get shard Shop currency. Didnt think id notice that you didnt double the drops on all shard locations. But yet still doubled the shard Shop? Just change it back to what it was. New players still collect shards not gear from shard Shop......
  • alikssepia
    46 posts Member
    edited November 2020
    Gouj4 wrote: »

    Yeah because everyone’s stores refresh at different times how are they supposed to give time frames for that ?. Once your stores refresh they will update I don’t know what else to tell you. Pretty much all of your stores should have updated by now except for maybe fleet arena
    Pretty easy: "other stores will be updated later, all during one day". That would be enough.

    And not just "will be updated later" - later when? Is it worth waiting? Or you'll have to wait for a month for that while they're figuring it all out? As you see they still don't know what to do with bronzium full character shards.
  • alikssepia wrote: »
    Gouj4 wrote: »

    Yeah because everyone’s stores refresh at different times how are they supposed to give time frames for that ?. Once your stores refresh they will update I don’t know what else to tell you. Pretty much all of your stores should have updated by now except for maybe fleet arena
    Pretty easy: "others stores will be updated later, all during one day". That would be enough.

    And not just "will be updated later" - later when? Is it worth waiting? Or you'll have to wait for a month for that while they're figuring it all out? As you see they still don't know what to do with bronzium full character shards.

    “Other stores will be updated later” is just another way of saying stores will update the next time they refresh which is what they said. I literally don’t even know what you’re trying to complain about at this point. What stores haven’t updated for you cause the only one that hasn’t updated for me is fleet arena and that updates in 10 minutes.
  • Gouj4 wrote: »

    “Other stores will be updated later” is just another way of saying stores will update the next time they refresh which is what they said. I literally don’t even know what you’re trying to complain about at this point. What stores haven’t updated for you cause the only one that hasn’t updated for me is fleet arena and that updates in 10 minutes.

    Nevermind, I'm just bitter for them not stating it clear enough, and losing tokens.

    What I'm trying to complain about is inflated prices for highly valuable gear in the shard store and my fallen revenues since full character drop in bronzium cards and shards I get in the events won't be doubled. This was the main source for a bunch of shard tokens. Now my gear collecting progress as well as my progress in getting GL will be halved.
  • I have been playing this game for over 3 years now, I get the importance to try to encourage new players, but if you’re like me the shard shop is so important to get gear, unfortunately now the gear is twice as expensive, yet the events are only giving the old amount of shards. I think this is a major blow to continuing with this game. Will this actually be addressed and why was this not sorted out before the change.
    This is definitely not a great reward for years of playing, it’s more like a kick in the teeth. But it’s good news for new players.
  • voyager911 wrote: »
    I have been playing this game for over 3 years now, I get the importance to try to encourage new players, but if you’re like me the shard shop is so important to get gear, unfortunately now the gear is twice as expensive, yet the events are only giving the old amount of shards. I think this is a major blow to continuing with this game. Will this actually be addressed and why was this not sorted out before the change.
    This is definitely not a great reward for years of playing, it’s more like a kick in the teeth. But it’s good news for new players.

    Events like assault battles will give double shards. The only thing that hasn’t been doubled is full character drops from Bronziums
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