Tickets refund?

The game froze as I started to do tier 4, and no I have lost the 70 tickets. Would be great if we could get a refund since that is days of energy just wasted.

Replies

  • I got a crash too during a GL event and EA Help / Answers HQ said to me they are not allowed to refund tickets wihout any explanation.
    You can still post on Answers HQ, but they can't help neither since it is a "client issue", yeah you have to send them logs that doesn't exists or a screen shot (which prove nothing).
    Their only solution, reinstall the game, reboot your phone and that's all.

    It is a pity how EA handle client issue, wish CG could implement some kind of client logs so we could send them ...
  • Pitt
    31 posts Member
    Thanks for the reply
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