ATTN TVF

PC_LILEDG3
157 posts Member
edited March 2021
Since everyone posts keeps getting removed from here, I couldn't respond to you in my thread.

I saw your suggestions and none of those work for me.

Phone isn't too old. Galaxy S9+

I restart it every day.

Whene I do TB I have all other apps closed to try and keep RAM usage at minimum.

I have plenty of storage.

🙃🤷‍♂️

Everyone has noticed a massive game freezing issue since the conquest update. Just because you're not affected doesn't mean it isn't occurring. You've just got RNGsus on your side or something lol.

I've got guys in my guild who are experiencing it as well, some with brand new model phones.
Post edited by crzydroid on

Replies

  • Hiker1
    80 posts Member
    Plus 1 to the post above
  • Gifafi
    6017 posts Member
    wifi issues?
    Maybe End Game isn't for you
  • StarSon
    7411 posts Member
    Not sure of the context of the other post, but it is fairly well documented (and acknowledged by EA) that the game has been unstable for many since the latest title update.

    There are a bunch of threads about it on Answers HQ already. This one appears to be the most active if you want to add your hat into that ring.

    https://answers.ea.com/t5/Bug-Reports/Game-crashes-intermittently-after-new-release/m-p/10109104#M46018

    Hopefully they fix it, but it will probably get fixed around the time the 3.5 year old missing buttons bug does.
  • Yes. Same here...the game would never hard close before the update. Now it happens several times a day.
  • Ultra
    11452 posts Moderator
    have you thought about sending him a PM?
  • TVF
    36526 posts Member
    This is a PM though. Could the rest of you please leave.
    I need a new message here. https://discord.gg/AmStGTH
  • Hiker1
    80 posts Member
    StarSon wrote: »
    Not sure of the context of the other post, but it is fairly well documented (and acknowledged by EA) that the game has been unstable for many since the latest title update.

    There are a bunch of threads about it on Answers HQ already. This one appears to be the most active if you want to add your hat into that ring.

    https://answers.ea.com/t5/Bug-Reports/Game-crashes-intermittently-after-new-release/m-p/10109104#M46018

    Hopefully they fix it, but it will probably get fixed around the time the 3.5 year old missing buttons bug does.
    StarSon wrote: »
    Not sure of the context of the other post, but it is fairly well documented (and acknowledged by EA) that the game has been unstable for many since the latest title update.

    There are a bunch of threads about it on Answers HQ already. This one appears to be the most active if you want to add your hat into that ring.

    https://answers.ea.com/t5/Bug-Reports/Game-crashes-intermittently-after-new-release/m-p/10109104#M46018

    Hopefully they fix it, but it will probably get fixed around the time the 3.5 year old missing buttons bug does.

    Show me exactly where that it is acknowledged by CG. I’m waiting.
  • Ultra
    11452 posts Moderator
    Hiker1 wrote: »
    StarSon wrote: »
    Not sure of the context of the other post, but it is fairly well documented (and acknowledged by EA) that the game has been unstable for many since the latest title update.

    There are a bunch of threads about it on Answers HQ already. This one appears to be the most active if you want to add your hat into that ring.

    https://answers.ea.com/t5/Bug-Reports/Game-crashes-intermittently-after-new-release/m-p/10109104#M46018

    Hopefully they fix it, but it will probably get fixed around the time the 3.5 year old missing buttons bug does.
    StarSon wrote: »
    Not sure of the context of the other post, but it is fairly well documented (and acknowledged by EA) that the game has been unstable for many since the latest title update.

    There are a bunch of threads about it on Answers HQ already. This one appears to be the most active if you want to add your hat into that ring.

    https://answers.ea.com/t5/Bug-Reports/Game-crashes-intermittently-after-new-release/m-p/10109104#M46018

    Hopefully they fix it, but it will probably get fixed around the time the 3.5 year old missing buttons bug does.

    Show me exactly where that it is acknowledged by CG. I’m waiting.

    If you have a question for StarSon you need to make a thread demanding his attention!
  • Hiker1 wrote: »
    StarSon wrote: »
    Not sure of the context of the other post, but it is fairly well documented (and acknowledged by EA) that the game has been unstable for many since the latest title update.

    There are a bunch of threads about it on Answers HQ already. This one appears to be the most active if you want to add your hat into that ring.

    https://answers.ea.com/t5/Bug-Reports/Game-crashes-intermittently-after-new-release/m-p/10109104#M46018

    Hopefully they fix it, but it will probably get fixed around the time the 3.5 year old missing buttons bug does.
    StarSon wrote: »
    Not sure of the context of the other post, but it is fairly well documented (and acknowledged by EA) that the game has been unstable for many since the latest title update.

    There are a bunch of threads about it on Answers HQ already. This one appears to be the most active if you want to add your hat into that ring.

    https://answers.ea.com/t5/Bug-Reports/Game-crashes-intermittently-after-new-release/m-p/10109104#M46018

    Hopefully they fix it, but it will probably get fixed around the time the 3.5 year old missing buttons bug does.

    Show me exactly where that it is acknowledged by CG. I’m waiting.

    39un5b94jxsn.jpeg

    Post 9
  • StarSon
    7411 posts Member
    Hiker1 wrote: »
    StarSon wrote: »
    Not sure of the context of the other post, but it is fairly well documented (and acknowledged by EA) that the game has been unstable for many since the latest title update.

    There are a bunch of threads about it on Answers HQ already. This one appears to be the most active if you want to add your hat into that ring.

    https://answers.ea.com/t5/Bug-Reports/Game-crashes-intermittently-after-new-release/m-p/10109104#M46018

    Hopefully they fix it, but it will probably get fixed around the time the 3.5 year old missing buttons bug does.
    StarSon wrote: »
    Not sure of the context of the other post, but it is fairly well documented (and acknowledged by EA) that the game has been unstable for many since the latest title update.

    There are a bunch of threads about it on Answers HQ already. This one appears to be the most active if you want to add your hat into that ring.

    https://answers.ea.com/t5/Bug-Reports/Game-crashes-intermittently-after-new-release/m-p/10109104#M46018

    Hopefully they fix it, but it will probably get fixed around the time the 3.5 year old missing buttons bug does.

    Show me exactly where that it is acknowledged by CG. I’m waiting.

    Appreciate Darjelo posting the screenshot, but kind of funny someone asking me for proof of them acknowledging it in response to my proof of them acknowledging it.
  • Hiker1
    80 posts Member
    Again that was a month ago and no word since. They even say in the post that they can’t see anything wrong. There is no post on the developer announcements page that there is an issue and as I have said multiple times, nothing in the developer tracker showing they are working on it. Try opening your eyes for once
  • Hiker1 wrote: »
    Again that was a month ago and no word since. They even say in the post that they can’t see anything wrong. There is no post on the developer announcements page that there is an issue and as I have said multiple times, nothing in the developer tracker showing they are working on it. Try opening your eyes for once

    https://forums.galaxy-of-heroes.starwars.ea.com/discussion/comment/2236098#Comment_2236098

    You should take your own advice
  • TVF
    36526 posts Member
    Ok you have my attention, now what?
    I need a new message here. https://discord.gg/AmStGTH
  • I have galaxy s21 ultra that i got right when conquest started. Game never crashed on my s10+, was crashing 5+ times a day. Changed the resolution on my phone from 3200 x 1440 to 2400 x 1080 (settings -> display -> screen resolution) and have had 1 crash in the past 2 weeks.
  • Again, I’ll say that there is nothing in the dev tracker saying they are working on it. If they were/are it should have a card there. There isn’t.
  • Hiker1 wrote: »
    Again, I’ll say that there is nothing in the dev tracker saying they are working on it. If they were/are it should have a card there. There isn’t.

    And again, they've already said that they're working on the issue, so that's proof that they're working on it. Sure they should put it on the dev tracker, but I don't understand why you're being so aggressive about it. They can work on the issue without it first being on the dev tracker, and it being there isn't going to speed up the process
  • TVF
    36526 posts Member
    This is not my favorite thread about me, but it does have my name in the title, which I appreciate.
    I need a new message here. https://discord.gg/AmStGTH
  • Hiker1 wrote: »
    Again, I’ll say that there is nothing in the dev tracker saying they are working on it. If they were/are it should have a card there. There isn’t.

    And again, they've already said that they're working on the issue, so that's proof that they're working on it. Sure they should put it on the dev tracker, but I don't understand why you're being so aggressive about it. They can work on the issue without it first being on the dev tracker, and it being there isn't going to speed up the process

    I don’t why all of you are being so aggressive defending their almost nonexistent communication. I and others who have been posting at Answers HQ have lost out on GAC rewards, arena rankings, energy and my guild and others have lost out on KAM/Wat shards and GET2. Some other **** posted that it’s an excuse for crappy event performance, it’s not. There are videos posting the issue. Personally I’ve earned several KAM shards and Wat shards for my guild before. Since the conquest update, my game has crashed once during KAM and once during wat. My guild witnessed the crash while I was streaming during a KAM guild session on discord. The wat shards are super easy to win by now.

    If you had personally lost out and your guild lost out on these rewards you may understand how myself, the OP, and many others who have posted on the general forums or on Answers HQ feel. It’s been a month. If we don’t press this issue, I doubt anything will be done.

    CG has worked at much faster speeds when bugs and glitches benefit players. In this case, they are moving at a snails pace if they are working on it. That does remain to be seen since there only communication if you could call it that is a comment on two threads that are buried under other comments.

    When other issues have occurred, they have posted that in the Dev announcements page that they are aware of the problem and are working on it. Why do you care so much about others trying to get their problems noticed and addressed by CG?
  • I do want to say that I appreciate the mods not immediately closing this thread.
  • crzydroid
    7254 posts Moderator
    If you want to message someone, you can send them a PM.

    As others have said, the crashing issue is known. Answers HQ remains the best place to direct bugs and technical issues to the right team.
    Your topic has been moved to the Bugs and Issues Archive. For better assistance and functionality, please report your bug over at Answers HQ.

    You’ll be able to find direct links to all the existing SWGOH forum boards on Answers HQ so you can easily navigate between both forums.

    Please visit the Answers HQ forums by clicking the link below!
    <<Answers HQ>>
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