Issues with Account Restore from today's Update

CG_SBCrumb · May 12, 2021 9:03PM

Server Update is live. Reboot your client to get your missing gear and mods if you were affected.

Athen_Greeco · May 12, 2021 9:09PM

CG_SBCrumb wrote: »

Server Update is live. Reboot your client to get your missing gear and mods if you were affected.

Does that mean deleting the game and reinstalling?

As the mods are not on said characters

@CG_SBCrumb

CG_SBCrumb · May 12, 2021 9:11PM

Athen_Greeco wrote: »

CG_SBCrumb wrote: »

Server Update is live. Reboot your client to get your missing gear and mods if you were affected.

Does that mean deleting the game and reinstalling?

As the mods are not on said characters

@CG_SBCrumb

No just restart the game. What's your ally code?

Athen_Greeco · May 12, 2021 9:13PM

CG_SBCrumb wrote: »

Athen_Greeco wrote: »

CG_SBCrumb wrote: »

Server Update is live. Reboot your client to get your missing gear and mods if you were affected.

Does that mean deleting the game and reinstalling?

As the mods are not on said characters

@CG_SBCrumb

What's your ally code?

674-966-432
I did get the in game message but mods missing

@CG_SBCrumb

Duckzi2006 · May 12, 2021 9:15PM

Gear on my characters are fixed. But my mods still haven't been restored on my characters.

Allycode: 784571522

Inyaksoloman · May 12, 2021 9:21PM

Same for me. Gear is fixed, but mods are MIA. Not on characters or in inventory.

Ally code: 784549535

Kemmyn · May 12, 2021 10:00PM

No mods returned for me either to the characters or inventory 877-169-132

NerfHerder44 · May 12, 2021 10:25PM

Same here. Mods not restored on Greef, HYoda, and Magma.

Ally code: 284-998-539

AzzboG · May 12, 2021 11:18PM

Same issue with the return of mods, they are not on the affected characters or in my inventory. Level 1 character fix worked and zeb is now back but again no mods returned for him.

HYoda, greef, magmatrooper, royal guard and zeb still missing their mods.

Ally Code: 297-666-697

@CG_SBCrumb

JHUNTER11 · May 12, 2021 11:43PM

Same here, still missing My mods on HY, Greef, Magma and Zeb. Also missing loadouts. Gear levels have been returned though. My ally code is 981-232-533

Ghoststrike73 · May 13, 2021 12:37AM

Hey guys my gear got restored but not my mods on hoda zen or grief. Ally code. 355-129-154

DaarthBrewer · May 13, 2021 12:43AM

The way I read the post is that they are sending out first the restore of gear, then the mods. You guys might try restarting the game again?

Ghoststrike73 · May 13, 2021 12:50AM

I tried that. Nothing yet. You may be right though the msg in inbox only mentioned gear. If it is coming later I wish they would post that in the original msg.

but I give them props for getting us fixed back up.

Sam10056765 · May 13, 2021 12:55AM

Same issue for me. Got the update. Restarted the game. The mods are still missing from hermit yoda. Ally #225-356-257

@CG_SBCrumb

Cashstash · May 13, 2021 3:38AM

Hey, same as the others, didn't get my mods returned to zeb or Darth revan.
Friend code is 197-762-631

Athen_Greeco · May 13, 2021 4:24AM

DaarthBrewer wrote: »

The way I read the post is that they are sending out first the restore of gear, then the mods. You guys might try restarting the game again?

Thanks for tying to help out. Yes there was that post you’re talking about but Crumb posted in here that both the mods and gear were returned.

That’s why he is asking for our ally codes

Saseav · May 13, 2021 9:07AM

Gear fixed, but mods not returned on all affected characters.
Ally code:921-554-562

lordteri · May 13, 2021 9:40AM

gear restored, no mods...

966-887-236

shouldnt be easier to give us some generic modes...for sure u know hjoda would be equiped with good mods coz he is arena char...same mods (speed set) for all affected...that would be bare minimum for all the ....

Sel_Cee_ · May 13, 2021 10:30AM

Same here, gear fixed, but no mods returned.
851-574-785

burnbabyburn · May 13, 2021 1:12PM

So I've just restarted the client and now I can't access the game at all. "Error signing in the specified account. Please choose a different account".

I don't have another account so I'm assuming something has gone wrong with the mod return roll-out?

Ally code 964-618-821

FMac · May 13, 2021 2:25PM

I am still missing mods on Jango, Zeb, and Luminara. Gear was restored for Zeb.
Ally code: 378-826-339

burnbabyburn · May 13, 2021 2:43PM

burnbabyburn wrote: »

So I've just restarted the client and now I can't access the game at all. "Error signing in the specified account. Please choose a different account".

I don't have another account so I'm assuming something has gone wrong with the mod return roll-out?

Ally code 964-618-821

So I uninstalled the game to cover all bases, and now the freaking game won't even install. What is going on over there guys!!?!

burnbabyburn · May 13, 2021 3:37PM

burnbabyburn wrote: »

burnbabyburn wrote: »

So I've just restarted the client and now I can't access the game at all. "Error signing in the specified account. Please choose a different account".

I don't have another account so I'm assuming something has gone wrong with the mod return roll-out?

Ally code 964-618-821

So I uninstalled the game to cover all bases, and now the freaking game won't even install. What is going on over there guys!!?!

this was a wi-fi / cellular data issue. i apologise unreservedly if I may have added to the already stressful week you're having!

thanks for the return of Zeb's gear.