My entire guild lost our progress towards the feat. We were all between 6/10 and 9/10, but when this was moved from quests to achievements as a result of the update, all progress was lost. Is this going to get fixed?
I can confirm. Happened to my buddy as well. I was at 3/10, now 0/10 . Wouldn't be so bad if it wasn't for trying to coordinate the raid kill with 50 other people lol.
At roughly once per week with the CPIT schedule, it literally takes months to achieve this quest. Losing 9/10 (for me as our guild's raid officer) was 2 months of heavy coordination that simply disappeared. Very disheartening.
Good luck with "customer service ". Had a recent experience where they agreed what I said happened to me, then played a lot of stupid word games and then totally changed the subject. In the end I was SOL.
Think they confirmed on somewhere (Reddit I think) that they know it’s a bug and are looking into a fix. I could be wrong but I’m pretty sure that’s what I saw
They know the bug but till now no one of the officials confirmed that they are going to fix it or even working on it. They just ignore everyone who asked for. It took me months to get 5 out of 10 and now I need to start all over.
Before I am told to ask my questions and comment on the bug page, I already did. 48 hours ago. Still waiting for an answer. I'll ask them here.
Questions:
1. Is the progress lost permanently? Yes or no.
2. If yes, the progress is lost: Will you be telling us ASAP so we can stop waiting for a fix?
3. If no, the progress is not lost: When addition progress is made, will it be combined with the existing? For example, I was at 4/10 before the update. Yesterday, I got the kill shot on the Rancor (1/10), will the progress be combined (new total at 5/10) or will it be rest back to 4/10?
"Please report all bugs and issues to Answers HQ."
@CG_Doja_Fett are the devs aware they reset the Beastmaster II progress when it was moved from a Quest to an Achievement? After tonight's kill I should 8/10. I really hope we don't have to start over if we want the Piggy portrait. Thanks for all you do.
Devs are aware of this issue. Unfortunately, the onlh real way to check progress on the fix is if they are updating the dev tracker on it prior to making an official announcement on the forums. Typically an announcement is made after they think they have a fix or have implemented it.
Your topic has been moved to the Bugs and Issues Archive. For better assistance and functionality, please report your bug over at Answers HQ.
You’ll be able to find direct links to all the existing SWGOH forum boards on Answers HQ so you can easily navigate between both forums.
Please visit the Answers HQ forums by clicking the link below! <<Answers HQ>>
Replies
It's already reported in EA Answers but they have only said "the team is looking into it". Hasn't been addressed formally so far.
Questions:
1. Is the progress lost permanently? Yes or no.
2. If yes, the progress is lost: Will you be telling us ASAP so we can stop waiting for a fix?
3. If no, the progress is not lost: When addition progress is made, will it be combined with the existing? For example, I was at 4/10 before the update. Yesterday, I got the kill shot on the Rancor (1/10), will the progress be combined (new total at 5/10) or will it be rest back to 4/10?
"Please report all bugs and issues to Answers HQ."
This was the response I got from customer service. Does this mean we are going to get the Level 1 reset compensation?
I think the the CS mixed up the two resets. Clearly having a quest reset is not quite at the same level as your entire game account reset.
Maybe they will give you the huge rewards with the 10k crystals because of this confusion 😂
I’m hoping! But not banking on it. At the very least I want the progress restored. I should be at 6/10 now.