I figured I would post some ideas on how I think you could make the game more enjoyable.
Here they are, in no particular order...
Make a Lower Challenge Tier Crancor for smaller guilds to collect some fraction of R8 materials. Especially with R9 coming. Other raids have them, why not Crancor?
Make one game mode that's just for fun...like head to head battles. Play 1v1, 3v3, 5v5 against your friends, guildmates, anyone. This is a common request, but there is a reason why. Embrace the theory crafters
Star Wars fans love all the characters, so don't feel like any one is too obscure to add (Porkins says hi)
Give Vader his groove back. You re-worked him with the hallway scene in mind and the players loved it. The value of re-works should not be overlooked
Fleet Loadouts...cuz players are still waiting for that "Ship Load" of content. Hey, you guys put it out there. Just sayin'
Fix the matchmaking. The latest updates make this needed more now than ever
This is the Weequay. Bring Hondo to the game
Monthly or Bi-Monthly Free Crate Events. May the Fourth is the big one, but have smaller, reward heavy events every so often to relieve the hardcore grind
Quality of Life updates. The time required to play the game at its max really needs to be considered. I would guess 21-36 hours per week for super serious players. Unless they are spending regularly. Yes, it is a choice, but players do not want to let their guildmates down. Also, you are locked into putting in max time if you do not want to fall behind
Give every player a 100% free character...ya know...just for fun