Too many pop-ups

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mausfynn
36 posts Member
edited December 2023
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Plus one more, all within 30 seconds.
Post edited by EA_Mako on

Replies

  • Yeah totally agree, its not the pop ups that annoy me as much as you close one and then click into another section of the game and you get another, then repeat about 4 or 5 times.
    If people want to spend money thats their choice, maybe have a small button somewhere you know like store and then if you do want it they are in there, not force it upon people
  • mausfynn
    36 posts Member
    edited September 2022
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    I visit the store at least 2-3 times per day. I’ll be plenty aware of these offerings over the next 6 days. Just **** is this supposed to do for me?
    Post edited by Ultra on
  • mausfynn
    36 posts Member
    edited September 2022
    Yesterday’s included a random pop-up for the Hyperdrive Bundle. Apparently, having a permanent button for the HB on my homescreen isn’t enough. Nevermind that the HB is explicitly for brand new players, and offers negative value to a player like me.

    YOU MUST LOOK AT OUR OFFERS. YOU MUST LOOK AT OUR OFFERS. YOU MUST LOOK AT OUR OFFERS. YOU MUST LOOK AT OUR OFFERS. YOU MUST LOOK AT OUR OFFERS. YOU MUST LOOK AT OUR OFFERS. YOU MUST LOOK AT OUR OFFERS. YOU MUST LOOK AT OUR OFFERS. YOU MUST LOOK AT OUR OFFERS.
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    Post edited by Ultra on
  • The ads take half a second to clear. You’re wasting a lot more time whining about them than it takes to get through them. Not like we’re having to watch a 30 second ad every time we try to play.

    Hyperdrive is also not explicitly for new players. It’s the best value in the game, regardless of GP.
  • mausfynn
    36 posts Member
    edited September 2022
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    How about these, CamaroAMF? Do you want any of these?
    Post edited by Ultra on
  • mausfynn
    36 posts Member
    edited September 2022
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    Did you know Ben Solo is in Conquest? :o
    Post edited by Ultra on
  • CamaroAMF wrote: »
    Hyperdrive is also not explicitly for new players. It’s the best value in the game, regardless of GP.

    The Hyperdrive bundle will upgrade 60+ toons to 5* plus some gear and abilities. If they’re already above that star/gear, it does nothing. It explicitly says it does not grant shards, so you don’t even get excess shards for the shard store. If all of the Hyperdrive toons are at 7* and geared, then the bundle will grant you get the warm and fuzzy feeling of having contributed to the $1BN in revenue CG has made since 2015, and nothing more.

    I’d be hard pressed to figure out how one gets to 8M GP and somehow has 60+ characters below 5*. That hasn’t been the case for me since the Hyperdrive bundle came out, and yet…

    Have you bought yours yet?



  • mausfynn
    36 posts Member
    edited September 2022
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    Have you heard of the legend of Darth Hyperdrive Bundle the wise?
    Post edited by Ultra on
  • mausfynn
    36 posts Member
    edited September 2022
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    Once you pop they don’t stop
    Post edited by Ultra on
  • mausfynn
    36 posts Member
    edited September 2022
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    The reek of desperation. “Please buy something, or EA will take away our pizza party.”
    Post edited by Ultra on
  • The amount of effort it takes to post that many screenshots onto the forums can easily be spent by just closing the pop up windows and ignoring them…
  • The amount of effort it takes to post that many screenshots onto the forums can easily be spent by just closing the pop up windows and ignoring them…

    Presumably, the point of the post is to help convince CG to minimize the use of pop-ups for all of us.

    In that context, the time for OP to post a few screenshots pales in comparison to the time we could all collectively save by not having to close a dozen pop ups each day.
  • TVF
    36418 posts Member
    And you think there a non-zero chance of it working?
    I need a new message here. https://discord.gg/AmStGTH
  • I think bringing attention to it as a problem has a slightly higher chance of working compared to staying silent about it.
  • mausfynn
    36 posts Member
    edited September 2022
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    It’s nice to know that I’m only allowed to buy the Hyperdrive Bundle once. It’s one more than I can actually use, but still, my cat could go on a spree while I’m not looking.
    Post edited by Ultra on
  • mausfynn
    36 posts Member
    edited September 2022
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    I like the free calendar pop-up the best, since it came up after I had already claimed the calendar, and after several other pop-ups. Even when CG tries to be helpful to the players they can’t be bothered to verify that they actually are.
    Post edited by Ultra on
  • mausfynn
    36 posts Member
    edited September 2022
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    How to leave feedback in SWGOH:
    1. Tap the gear icon
    2. Tap Help
    3. The bot will give you a menu of options. Tap “General Feedback”
    4. At the prompt, type in your feedback
    5. Bot will suggest an article on joining a guild, or rebooting your phone
    6. Choose “That didn’t help”
    7. Wait for C/S rep
    8. C/S rep will ask you what your issue is, even though you’ve already typed it in
    9. Type in your feedback again
    10. A minute later, a different C/S rep is now helping you. They will ignore what you wrote and give you a link to the FAQ page for how to reboot your phone.
    11. Tell C/S rep that offering FAQ page isn’t at all helpful, ask why can’t they just scroll back in the history and read what my actual reason for contacting them?
    12. A few minutes later, a different C/S rep is now helping you. They ask for your player id.
    13. Upload a screen shot of your player id
    14. A few minutes later, a different C/S rep is now helping you. They offer the FAQ page for rebooting your phone again.
    15. Tell them that if they bothered to read the chat first, they could save everyone a lot of time.
    16. The C/S rep from step 8 is back. They ask to verify your player id.
    17. Point out that you already did.
    18. The C/S rep from step 14 is back. They say they really value your feedback and will most definitely forward it to someone who cares and your feedback really matters and totally makes a difference.
    19. Ask what feedback, specifically, they are going to forward, summarized in their own words.
    20. The C/S rep from step 8 is back. They offer the FAQ page for rebooting your phone.
    21. Go back to step 11.

    Easy!
    Post edited by Ultra on
  • mausfynn
    36 posts Member
    edited September 2022
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    1. Huzzah, the Hyperdrive bundle, which has zero value for me since I’ve maxed out all the characters it offers, is half off! I can donate to CG’s dental plan at 50% the regular amount. Such a bargain.
    2. There were 7 (SEVEN!!) Executor pop-ups from today. I have the Executor team maxed out. This just exemplifies the casual disregard CG shows to the players. I didn’t include them above because I had YouTube running PIP on top and didn’t feel like editing it out. So I took the CG alternative: copy-paste! copy-paste!
    Post edited by Ultra on
  • Too many posts in the too many pop-ups thread
  • mausfynn
    36 posts Member
    edited September 2022
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    Another busy day at the pop-up factory.
    Post edited by Ultra on
  • Here’s some scholarly articles on why pop-up advertising is ineffective:

    This has been known for decades, ever since Al Gore invented the internet in 1999. But business owners keep getting talked into using them by their MBA interns, who run an A/B test and collect some metrics to show that the conversion rate for adding pop-ups is greater than zero. And that is a Good Thing, so the A/B test becomes a new permanent feature. Then those MBA interns use that success to get a paying job elsewhere before anyone notes that the metrics plummet once customers realize that the pop-ups rarely offer them any value and they devise ways to suppress them or just habitually ignore them.

    Then the business owner hires another MBA intern, who runs an A/B test that shows that flooding the customer with more pop-ups than before increases the interaction rate by a non-zero amount. The goalposts have been shifted, as “more effective marketing” now means “more people are clicking the buy button” rather than “more people are completing purchases.” Maybe it doesn’t show any proof of revenue growth, but surely that growth will come once they expand the A/B test to a broader audience.And that MBA intern takes that success and gets a better job elsewhere before anyone realizes that most of the growth in “buy” clicks were accidental because the pop-ups keep appearing a split second before the user clicked on their actual target. Maybe they actually had revenue growth, but only if they subtract the surge in customer refund requests.

    The annoying interruption caused by opening the blocking App Store purchase confirmation dialog trains users to rapidly tap the corner of the screen to quickly dismiss the pop-ups as fast as possible without triggering an interrupting App Store dialog. Nobody is collecting metrics to see that the average time for viewing a pop-up dropped from 3000 milliseconds to 200 milliseconds. There is no metric for “customers have developed a level of cynicism towards the company such that they actively resist offers to buy stuff in all formats, not just pop-ups, because the pop-ups took away their sense of agency.” No MBA intern wants to risk their resume padding with a story of a time when they ran an A/B test to remove a feature that had shown past revenue growth and then nothing came of it. Their internship won’t last long enough to see the cynicism wear off in their most expensive customers — those hanging around but not buying anything — or to see those cynical customers replaced by new ones who never develop the cynicism because they weren’t inundated with pop-ups.

    So the next wave of MBA interns have to figure out a way to discourage customers from successfully getting refunds for accidental purchases. They call this “purchase retention”, or something that sounds nicer than “legally ripped people off.” And on and on…
  • mausfynn
    36 posts Member
    edited September 2022
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    About 10 a day
    Post edited by Ultra on
  • Just yesterday I got one while simming for gear. That somehow threw me really off, because normally they don't pop up there.
    We are all made of star-stuff
  • mausfynn
    36 posts Member
    edited September 2022
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    Post edited by Ultra on
  • mausfynn
    36 posts Member
    edited September 2022
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    Why are the users not clicking on our pop-ups? Could it be that what the users say is true, that there are too many pop-ups, that they’re rarely relevant, so we’ve trained them to never look at them and close them immediately? No, the users are wrong. The problem is that they don’t get enough opportunities to click on the pop ups!
    Post edited by Ultra on
  • Ultra
    11369 posts Moderator
    Please post your image dumps within spoiler tags to be respectful of other people’s experience on desktop and mobile when viewing this thread
  • Too many posts in the too many pop-ups thread
    Ultra wrote: »
    Please post your image dumps within spoiler tags to be respectful of other people’s experience on desktop and mobile when viewing this thread
    Don’t worry, most forumers aren’t going to look in this thread ever again.
  • I don’t know what the big deal is. If the pop-ups work, then CG gets free advertising by me. Even if it annoys most customers, they can just scroll past the images or ignore the thread effortlessly. Isn’t that extra revenue worth all the ill will generated by irrelevant, spammy pop-ups?

    Doesn’t everyone win with this arrangement?

    Or are you saying that the pop-ups aren’t actually effective and are annoying people for no purpose?
  • Do attachments work?

    The ability to not read this thread gives forum users more agency over seeing annoying, repetitive pop-up advertisements than we get in the game.
  • mausfynn
    36 posts Member
    edited October 2022
    Is it just me or do the pop-ups seem less frequent?

    The Hyperdrive pop-up was triggered by looking where to farm Raddus. It used to do this only for Hux while I was farming him, but not the other characters I was farming. Both are characters that aren’t in the bundle. It’s not the first character I farm every day. So CG must have code that targets these characters for the pop-up, meaning they’re capable of targeting their pop-ups to specific customers, but choose to give offers to customers that would only lose the customer money.

    The energy bundle isn’t a good deal, either. 600 / 50 * 120 = 1440. CG is robbing customers of 540 energy. Players who do the math just learn that offers from CG are always bad, and give them more incentive to ignore the pop-ups, and whatever is on offer in the store. Players who don’t get robbed. Many deals in the store and elsewhere are like this.

    Maybe monetizing the game in a way that seems less predatory would gain CG more business than they lose. Imagine players excited to see a pop-up because it meant a great deal was coming their way. Maybe they’d be trained to stop and look at them, rather than training them that they’re a worthless irritant that should be dismissed as fast as possible.
This discussion has been closed.