Hi, I have been playing this games for 1 year, I have never cheated or something similar in no game in my life. I literally spent my days farming characters more than any other thing. Yesterday, the game app says I am banned. My ally code is 992-244-445 . I only play on an IOS device and as far as I know, they are unhackeable, I mean how can I cheat on it? I contact the support but no useful english was given. Sorry for my bad english, I am not a native speaker. Thanks I hope someone can help me!