Missing GL Shards - Jabba the Hutt

BaseDeltaZero
59 posts Member
edited July 2023
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Per screenshot: I will be 10 shards shy of unlocking Jabba after completing last remaining battle due to not receiving rewards for completion of one of the six attempts on the first tier.

Looking for any advice/help on getting those shards.

My ally code: 115-856-574

Thanks!
Post edited by crzydroid on

Replies

  • @Ultra I was told you may be able to assist; thank you in advance!
  • Ultra
    11369 posts Moderator
    you need to reach out to in-game support
  • Don't bother with in-game support. Log a report on AHQ, it's a common problem they fix.

    https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en
  • I initiated that process a few days ago. It looked like people weren’t having a lot of success that way in the past, so I figured I would try here at the same time.

    Thank you for the response!
  • Ultra
    11369 posts Moderator
    I initiated that process a few days ago. It looked like people weren’t having a lot of success that way in the past, so I figured I would try here at the same time.

    That's fine and nothing wrong with posting here

    Unfortunately, there isn't anything i can do here, its a support ticket issue, and either in-game support or AHQ (as potato pointed out) can resolve it and posting here helped you know that!
  • crzydroid
    7194 posts Moderator
    Please report all bugs to Answers HQ.

    Your topic has been moved to the Bugs and Issues Archive. For better assistance and functionality, please report your bug over at Answers HQ.

    You’ll be able to find direct links to all the existing SWGOH forum boards on Answers HQ so you can easily navigate between both forums.

    Please visit the Answers HQ forums by clicking the link below!
    <<Answers HQ>>
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