Just curious if anyone has ever gotten any reasonable compensation from EA for a bug that didn't
There was a bug related to the web store that caused me and several other players to be locked out of the game for an entire week. We missed out on a week of Conquest, several raids, and a TB and TW, as well as the monthly calendar and daily rewards. It took from Tuesday until Tuesday for the devs to come up with a patch to get us back in. We've been asking for some sort of compensation, particularly with regard to Conquest (some of us paid for the Conquest Pass, which won't really help now) but haven't heard anything.
Maybe I'm being unrealistically optimistic, but I'm hoping EA has done the right thing in the past, and if so, how long did it take?
What really sucks is that we're actually supporting the game and EA through web store purchases only to get screwed over for it, and lose out on so much more.
(Original bug story here: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/265246/beware-of-web-store-purchases-unfixable-and-unknown-bug-will-lock-you-out-of-the-game)