[FIXED] Known Issue: Webstore Purchases not being fulfilled

CG_Tusken_Meathead
300 posts EA Community Manager
edited January 19
Hello Holotable Heroes,

We've had a few players reach out about purchases from the webstore where items were not granted on 1/16/2024.

The team has investigated and Identified the people who were affected.

We will be looking to get a hotfix out to grant those items in the next few days.

We're currently just double checking our findings.

Thank you for reaching out!
Post edited by CG_Tusken_Meathead on

Replies

  • CG_Tusken_Meathead
    300 posts EA Community Manager
    A hotfix has gone out and corrected those who were affected.

    If you are experiencing other issues, please submit a support ticket. Thank you.
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