Unable to connect to the game

Is there anyone else having problem to connect to the game? Mine is stuck in the “Checking for updates” screen forever. I’m an iOS user

Replies

  • Ultra
    11613 posts Moderator
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    Does it happen on another device?
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    Ultra wrote: »
    Does it happen on another device?

    I don’t have another device, only play through my mobile
  • Ultra
    11613 posts Moderator
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    Can you try on another WiFi or at a different location?
  • CG_Tusken_Meathead
    451 posts EA Community Manager
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    Try force closing and clearing cache as well
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    I have a friend who is also experiencing this problem.
    He also is on IOS and has uninstalled swgoh, updated & restarted phone, and re-installed the game. He still cannot get past the checking for updates screen.
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    Same here! On S22
  • CG_Tusken_Meathead
    451 posts EA Community Manager
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    Can you folks give me your ally codes and about what time you started experiencing this?

    Have you gone to Answers HQ to report this?
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    Me as well. iPhone user. Worked until 8-9 hours ago then nothing. Multiple attempts to reinstall.
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    My friend's problem started on the 5th of March. He has not been able to get in game since.
    His ally-code is 871-774-544

    I am not familiar with answers HQ or how to locate it. Unfortunately a brief search of this forum didn't help.
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    Same 272-442-585 iOS. Started in the early hours
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    I've got the same, 14th-March sometime between 7:30-8:30 AM UTC (869-279-185) 8:30 is was alredady fine
  • Bokken
    1 posts Member
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    Anyone fixed this? I have the same problem for two days now. Ally code 931-838-815.
  • Botina
    3 posts Member
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    Im IOS user and have the same problem here.

    ALLY CODE 615-499-874

  • Podexy
    1 posts Member
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    Saw somewhere if you sign out of your Game Center account (make sure the app is closed) restart your phone with it signed out, sign back in and launch the game it might help hopefully.
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