I'm guild leader...no longer in guild.

Ugnaught

What happened to my guild? I created it. I'm the guild leader. Why aren't I in it anymore? I see the listing for it still. An officer is listed as guild leader.

Help please?

Ugnaught

Frustrating.

Mike_Gunshow79

Same thing here. Started the guild Rebel Rogues and now I'm not in the guild (Mike Gunshow) but I'm still shown as the guild leader.

krysz89

I have the same issue. I had the HungarianKnights guild but now i'm not in there..

Ugnaught

I'm not joining another guild on purpose because I want back in the guild I created.

This is screwing my rewards...and actually I'm afraid some people have left my guild because they saw I wasn't there. The guild might be ruined even if I do get back in.

HanaSola

I saw a post in the general guild forum about a guild that lost its leader and they think he or she abandoned them, they don't seem to be aware of the fact that this is a bug issue. Maybe it's your guild, check it out. I hope you can get in contact with your people.

Badwolfer

I had the same problem, and I also am not joining a guild until they fix this problem.

Ugnaught

HanaSola wrote: »

I saw a post in the general guild forum about a guild that lost its leader and they think he or she abandoned them, they don't seem to be aware of the fact that this is a bug issue. Maybe it's your guild, check it out. I hope you can get in contact with your people.

I didn't see the thread you were referring to but I don't think they were talking about me.

HanaSola

It's on the 3rd page in Player Guilds forum as of now. The thread is called "leader left guild". You're right, it's probably not yours, I just wanted to show that some people aren't even aware that the "leaving" is a bug issue and not voluntary, which sucks for all involved. Here's what the post said:

Speaker4thedead wrote: »

As the title states the leader of my guild left. Prior to leaving, he did promote 2 officers. Can the officers do everything, or are we wasting our energy/credits/whatever staying in a guild with no leader? Essentially, can the officers run everything, or do we HAVE to have a leader?

Anyway, I hope you'll be able to get in contact with your guild!

EA_Jesse

For those having this issue, can you share some screens and your ally code so we can see what you are seeing as well as look at your account? Screens needed include the Guild page, roster, etc.

Thanks.

Ugnaught

EA_Jesse wrote: »

For those having this issue, can you share some screens and your ally code so we can see what you are seeing as well as look at your account? Screens needed include the Guild page, roster, etc.

Thanks.

Thank you for the response... Since I, and others, got kicked from the guild we created, I don't have a picture of the guild page. I can't get in.

When I click the guild tab I have the option to join a guild.

I can go to my "ally's guild" page and find my guild (that I created that I was removed from).

The guild name is: Cloud City

The person who is listed now as leader (was my officer until I get kicked out). His name is Ador Taam 171-164-998

My game name is Ugnaught 673-659-378

Hope that helps a little. Any help is greatly appreciated.

Unfortunately I don't have a reliable way to contact my guild mates to let them know what happened.

krysz89

Yes I can confirm that in the screen it is like I don't have a guild (I can't see daily guild quest either), so the guild icon is white. If I click on it I can join somewhere or create a guild.
My game name is Krysz89 143-556-559. My guild was: HungarianKnights.

Ugnaught

Just to give some of you an update, I did receive a email from EA customer service:

It was your standard response that it is a known issue and they are working on it.

Here it is:

---

Thank you for contacting Electronic Arts Worldwide Customer Experience. There is a wealth of information that can be found on our help site: www.help.ea.com

My name is Marie and I am glad to have assisted you with your concern today.

I really do apologized about your guild but it is a known issue for now.

No worries our studio team is currently fixing this one.
Once we have a plan in place, we’ll make an official announcement on the forums with the details.

Our sincere apology for any confusion or inconvenience caused. We appreciate your patience as we work to get this resolved for you.

Thank you
___________

So no known solution and no time frame given for a possible solution. It is what it is I guess.

I enjoy the game but this situation has suc ked all of the fun out of it.

Badwolfer

EA_Jesse wrote: »

For those having this issue, can you share some screens and your ally code so we can see what you are seeing as well as look at your account? Screens needed include the Guild page, roster, etc.

Thanks.

Jesse,

I have sent the info for my case (player name W0LF guild JEDl MASTERS) to a few EA specialists via text and via phone. I have a case number and if you need that I can share with you via email. They are telling me the studio team is trying to resolve this issue, but I want reassurance that this will be fixed and I will be put back as leader of my guild, I will be taken care of for lost time away from a guild, and my guild will get something for missing my points while I have been removed.

Ally Code 176-713-792

UPDATE: Good news is I am back in my guild as invites dropped off after 48 hours and opened space. Now I need to have EA swap me back into leader position.

Ugnaught

Badwolfer, I completely understand your frustration but let's focus on getting back in as the leader of our guilds and not stress about payback for missed time.

Honestly, I'm worried that a lot of people in my guild left because they thought I abandoned them. There is no in game currency that could fix that situation.

My fingers are crossed that it works out ok.

Adortaam

No worries Ugnaught I found you. We will get you back in.

Ugnaught

Another uodate: I got back into my guild. Through repeatedly trying to join.

But we have lost a lot of people it seems unfortunately. Which is what I was afraid of. When I got kicked from the guild 42 of 50 people were active and at least coming close to maxing out their daily goals, now I check, a couple days later after they lost their guild leader, and 19 people have contributed to the daily guild event so far today.

Pretty frustrating.

...and I am still not back to leader.

It says "guild chat is currently unavailable" so I can't talk to anyone.

Have other people seen that message? That's the first time I have seen it. Guild chat worked fine for me before.

Is it possible for them to promote me to leader now that I'm back in guild?...once I can use chat and talk to them?

Is that even an option? Or is that something a Dev would have to do?

I just hope my guild chat starts working. If it's not one thing it's another.

Zarak628

Bluesquad. Ally code 183-221-598

It is specific to my account and not the guild I think though. Happened past 2 nights overnight with 2 different guilds. First was legendary and I could not get back in.

Smar206

I'm in a guild and our guild leader shows as being in a different guild. As there isn't anyone else listed as an officer, those of us that haven't left are a little frustrated as we can't get the listed "leader" to respond (Allister)

Larkon_Adama79

Bump

Badwolfer

Is there an update to timing of this bug being repaired so it will not occur in the future? What is EA going to do for those impacted by this bug?