If you goto the help page there is an announcement that you get a free character if you reach level 2 by December 4th. Really that is over a month ago, and still no took it down? Sounds like a petty gripe I know. Still it's something to worry about when you play a game that doesn't take care of details.
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If they don't do this very soon, it won't be good for them long term. I've already spoken to plenty of people who are getting bored and discouraged and some are turning to other games and SWGOH is sliding down their priority list. Let's hope EA/CG can finally make some good moves for the players outside of the cash grab....
I used to play a lot of Zynga games on Facebook and they pro-whaled themselves out of a lot of those games. They weren't even competitively natured games but there was something new almost every single day and it got to be too much.
Why is being a higher level than 60 better? What are you getting out of new basic levels, when you are blowing through them in a day? We need new activities, actual PvP, guilds etc. Level cap and new levels won't make the game more interesting, but frustrate players who just reached it and finally getting able to promote not just their core arena team so they can do GW.
In short, these updates benefit nobody, but hurt some.
Personally as a newer player it's also a bummer to see stuff like that still posted or referenced only to realize that there are no longer any such bonuses for new players, and that I unfortunately missed out.
They've already announced new patch coming some time in January. It is not their fault that some people rushed to 60. It happens in every game. When and if they increase the level cap, there are already posts on these forums where people have stock-piled their energy, training droids, and credits so they can hit level 70 in ONE day.
+1
Crying for new content after only a month says a lot more about the player than the company. A year from now, you can be mad about new content.
As to OP's problem, I cannot find any reference to getting a new character if you reach level 2 by December 4th, either in app or on this website.
I feel your point a little but do remember like pointed out this is a brand new game. However for the mid to long term they do have to churn out more content or address the playing balance of the game. I find (and i am lvl60) that I am starting to get bored already, real pvp would help massively and maybe guilds/clans would also be cool. But i fear this requires long term effort and code on devs part.
This us the earliest I have adopted a new game so for sure there are to be problems moving forward that you wouldn't get wuth a more mature game.
Sit tight give them some time and see what will be.
I agree with your points. The horrid year end bundle tells us one thing: they have no pressure at all and the game is doing great
This, this so much. We need something to keep playing after that 1h in the morning where we clear all that is daily and then half an hour at 17:30.