Raid Reward Exploit Discussion Announcement - Comments\Questions *** MEGATHREAD***
June 27, 2016 10:07PM
edited June 2016
Hey Everyone,
Let’s take a minute to discuss the recent exploit where a number of players were able to obtain additional Raid rewards.
On Thursday, June 23rd, 1,271 players took advantage of an exploit that allowed them to claim Raid rewards three or more times in a 90 minute window during a server glitch. The majority of these players are having their accounts suspended as we remove the additional rewards they obtained, while the most egregious offenders are being permanently banned. We are not planning on taking action on the ones who only did it a second time (which is 3,863). Why? Because we think those were a legitimate mistake. Whereas three or more times is being viewed as an exploit. It is subjective, but that’s where we’re drawing the line.
We will be taking the following actions against accounts that claimed multiple Raid rewards:
- Accounts that received multiple rewards suspended - You will still see them in game and it will appear as though they’ve kept everything, but they aren’t actually playing the game, they’re locked out. Players who claimed the extra rewards a small number of times aren’t suspended currently, but will be and will have their items removed once the bigger exploiters are taken care of first.
- Extra rewards will be removed - While it is true that we can’t as easily take back credits or gear that have been spent, what we can do is lower certain things down. Example: if someone took all of their extra credits and gear and applied them to Royal Guard, we are taking away ALL gear from that Royal Guard and bumping them back down to 2 stars.
- Additional Han Solo shards will be removed - Those Han Solo characters received from the extra Raid rewards you see floating around will be removed, although they’ll still be visible on suspended accounts. We will be removing the shards that were acquired through the extra rewards and lowering Han back down to 5 star for those that already had him unlocked, including all gear that was equipped on him. Players that first acquired Han Solo through the extra rewards will be banned permanently.
- 7 Star Darth Vader lowered to 5 Star – players who acquired additional shards for Darth Vader through the old Achievement exploit will have shards taken away and their Darth Vader lowered down to 5 star. This will not be immediate and will be an ongoing process, so if you see a 7 Star Vader in arena be sure to report them to CG_LucifersDaddy
Thanks.
https://forums.galaxy-of-heroes.starwars.ea.com/post/discussion/star-wars-galaxy-of-heroes-general-discussion
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Replies
Now Guild coin issue?
I am good with this. My question @EA_Jesse is say they did this on many characters. This will be done on all characters? Someone who did it say 50x could have easily leveled and starred and geared several. Will all that got this bump be reverted as laid out here?
We will be removing the shards that were acquired through the extra rewards and lowering Han back down to 5 star for those that already had him unlocked, including all gear that was equipped on him. Players that first acquired Han Solo through the extra rewards will be banned permanently.
Beat me to it.
You beat me to this!
Only people that had him unlocked already are keeping him
Oh wow, i missed the final sentence, and now i feel for the perma ban. That is no way okay, its not challenging at all to reverse what happened.
Great response here.
Im pretty sure its challenging. for them to resort to the ban. Also, most likely you had to have exploited many times to get had if you didnt already have him, marking some clear intent.
It's even less challenging to not abuse an exploit as well.
But I'm kinda sad because we don't receive some kind of generous compensation........
Nah, just kidding. It's kinda fun to see the angry mob with popcorn.
Thank you. @EA_Jesse
This really shows you do pay attention to our feelings on matters like this.
Its a clear signal to others and a fair play: If you already know something is not right and you're still keep abusing it, without reporting or asking if it's cool to continue, you'll be OUT.
Would like to see this clarification.
Actually not a great challenge, takes up valuable dev time however.
Fair point on the bans, but in this case it comes off as lazy to ban anyone that unlocked Han.
That topic has been buried in this toxic heap of censorship and sadness.