I logged into SWGOH pretty much every day for a year. When google-play came out, I logged in with that account every single day. Now they tell me it's a guest account that is unrecoverable.
Do yourselves a favor and open a support ticket and ensure your stuff is synced because i just got told by support to pretty much just let it go.
So, this is more a warning post to save yourselves some future grief in the event your phone dies like mine.
Also, as a note that will probably get this post deleted, you've made sure EA/CG that I won't ever spend another dime on your companies ever again and that includes non-mobile games
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I play as a guest on Android, through a tablet and on my phone. I'm wondering if there will be an issue later on if something dies or if I upgrade...
If you never synced through Google play or game center then things get lost. Playing as a guest is never a good idea. Also if it's not synced you can't transfer to a different device.
That's sucks OP. I don't get how Google play doesn't have you synced. I can see the game under my Google play account when I look through gmail, I hope that's enough.
Yea, thats the thing. When prompted to log in from the guest mode, i literally saw it say "Logged in as *my name from google play*"
I even saw it under my google play profile (the game).
My phone died and i provided my ally code and support pretty much just said "yea we see it. But we wont recover it because its a guest account."
This is despite the fact ive been logging in with google play ever since that function was released. I should have known there was an issue because it asked me to log into google-play every single time i launched the game, but I just assumed they didnt do sync's right. I am half right
Thanks for nothing mods, just trying to look out for your player base and you dont even care about that.