Why Discontinue Tournaments ***MEGATHREAD***

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Mageduckey
699 posts Member
edited February 2017
CG_TopHat wrote: »
Hello holotable, heroes!

I know that there will be some out in the community that are curious as to why now? What finally broke the wampa’s back?

When we launched Tournaments, we had some key experience beats we wanted to land with the feature:
  1. We wanted our players to feel rewarded for being strategic and for the effort they’d put into their rosters.
  2. We wanted players to have an experience of “heroic” struggle; that you would engage in pitched PVP combat and that experience would be enjoyable as you swapped ranks and vied for dominance.

Ultimately, we wanted Tournaments to be a new way to compete with other players that would be a fun addition to the game and would also provide a new way to introduce new characters into the game.

As you all are aware, we’ve gone through a number of iterations from the initial design of our Tournament structure in an effort to reach this vision. We’ve monitored the forums over the course of Tournaments and we’ve heard the feedback loud and clear. However, we’re a pretty disciplined and data-oriented team so we wanted to try a few more iterations to see if we could steer the ship to the place we wanted it and you guys would enjoy.

Where we structurally landed is Ally Points refresh, 24 hours length, and a steep Ally Point refresh ramp. Behaviorally, we saw some players engaging for 14 hours and still getting knocked out of “good” rewards. Even more alarming, we saw a significant drop off in Tournament participation, Tournament over Tournament. In sum, where we landed with Tournaments was off target from where we had envisioned we would end up.

So, after reviewing the data from our latest iteration, stitched together with the qualitative feedback from the forums, we internally agreed that the Tournament structure needed to be retired for now. And to expand that further, it needed to be retired because the bones of the system would likely never get to where we needed it to be for you to have a great experience.

That’s how we’ve got to here, now. So what’s up for the future? Immediately, we are cancelling all Tournaments for the foreseeable future and removing some changes we made in the game to support Tournaments. Specifically, this means removing the ally point inflow from completing the Daily Activities and from Galactic War shipments.

This should come as no surprise: no Tournaments, means less need for Ally Points. Ally Points were made much more plentiful to make participating in Tournaments easier for everyone. Now that Tournaments are being paused, you can choose to spend them on Bronziums or hold off in the event they get used for a different purpose down the road. At this point we have no plans to do so, but in the coming months that may change.

In the longer term, we’re doing a deeper review internally on what would we need to design, engineer, and implement to get Tournaments to a “good” place. Think of this like a Volkswagen Bus up in the mechanics shop being transformed to an Aston Martin DB9. And as we work on this transformation we may discover that it can’t be salvaged and that PVP Tournaments may not have a place in the Galaxy of Heroes.

That sort of work and change doesn’t happen overnight. We ask that you be patient with us as we see if we can bring Tournaments up to snuff. When there is something to report on Tournaments, you’ll hear from me as soon as I can safely tell you about it.



https://forums.galaxy-of-heroes.starwars.ea.com/discussion/93104/why-discontinue-tournaments
Post edited by Kozispoon on

Replies

  • First off, I just want to say thank you to the Devs for this post:
    https://forums.galaxy-of-heroes.starwars.ea.com/discussion/93104/why-discontinue-tournaments#latest
    @ CG_TopHat
    @EA_Jesse

    It's always appreciated when you come out and say what's going on with game features and why it's being done.

    A lot of people straight up hated tourneys for various reasons. Many people liked them for various reasons. Now that we've acknowledged there are many passionate points of view, I'd love to share/hear some thoughts on the future of tourneys. Bits welcome! Trolls less so.

    The biggest complaint I heard was in regards to the payouts. To even unlock the toon/ship was difficult for most, unless you somehow lucked out on the shard you were randomly placed in. Making them 24 hours helped. Switching to Ally points helped. But, they were still brutal to get a thing unlocked.

    Being a resource game essentially, as a whale, there are no limits. For (even mostly) ftp, you either work on roster depth to compete across all the game play types, or deep dive on 5-10 toons max to place high in Arena. Tourney seemed like the perfect place to reward players for toon depth, but it turned into a game of "who has the most ally points?" Fine. But not "fun." It just turned into a grind where, if you weren't playing heavily (and winning) in the last hour or two, you'd get bumped.

    Many have suggested widening the pool of players who earn the unlocked toon/ship. Maybe the top 200? Or adding more player shards so there's more opportunity. Or segregating shards by people who place in top 10 in arena, then top 50, then top 100, etc so that most people are competing against similar strength players.

    I for one, would like to see tourney's come back in some form. What I'd love, is until you sort out what you want to do with the tourney format: Bring back old tourney's now. Tweak them as testing, but let us play for those toons/ships. Many of us are just staring at 30/50 shard locked toons with no real way to progress on those toons.
  • Stormy
    951 posts Member
    edited February 2017
    Really enjoyed using my roster to the fullest, but the rewards did seem to be "too good" at the top. By taking 1st, I felt like I was receiving a minimum of $1000 USD content, based on related value.

    One suggestion is moving tournaments into a Guild vs Guild design. Guilds can opt into a tournament, and be pitted up with another Guild. Each Rank is worth a certain amount of points, and at the end, the ranks are tallied, and High Score wins. This would force guilds to min/max their AP to have enough to do well in the next event. If a guild didn't feel prepared, they could simply not opt into the matchmaking queue.

    I'm sure there are already GvG ideas laid out, but I thought it could be interesting to voice this idea, and see how others responded to it.

    Looking forward to a return of global Player vs Player.
  • Even more alarming, we saw a significant drop off in Tournament participation, Tournament over Tournament.

    I assumed this was because competing against hackers just isn't worth it, especially when you know you won't get compensated after those hackers get banned.
  • myea8017
    192 posts Member
    edited February 2017
    Why scrap the whole thing if you could have just tweaked and frequency of the tournaments and monitored/reacted to cheating quicker.

    Honestly, I loved the tournaments. I would literally take a day off just to play. They were too frequent, 1 a month would be ideal to give people a break and let them replenish their stock.

    As far as the cheating, I'm no IT guy but aren't there programs to monitor odd behavior. If the tournament is only 1 day long then it shouldnt be too hard to quickly identify and boot those players.
  • #ilikestormysideatoo
  • The amount of time required to play for a rank 50-100 was too much. I did enjoy the overall format, but after fighting mostly the same teams for hours it wasn't as enjoyable.

    Perhaps a chance to use a character for only five times each would benefit deep rosters.

    As a father of three and a busy guy, doing the usual daily with raids and guild involvement does not leave much time to do a tournament for hours and hours on end just to get rank 100-200.
  • Reducing the grind is what I agree with. Ally points were a start to helping ease FTP and P2W tensions, but opened a whole new can of who can play the longest.

    Perhaps limiting the amount of times you may use a character to 5-10 may reduce the "grind" and reward a deep roster.

    Good thoughts.
  • Fixing the tournaments wouldn't really be that difficult. Make the prize structure less top heavy and the refreshes capped at a set number. There have also be countless suggestions in the forums that would have had a better structure than the tournaments as they were released - even dropping the shard rewards all together and simply having it be for credits, gear and ship materials.

    In game name: Lucas Gregory FORMER PLAYER - - - -"Whale blah grump poooop." - Ouchie

    In game guild: TNR Uprising
    I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
    *This space left intentionally blank*
  • One suggestion is moving tournaments into a Guild vs Guild design. Guilds can opt into a tournament, and be pitted up with another Guild. Each Rank is worth a certain amount of points, and at the end, the ranks are tallied, and High Score wins. This would force guilds to min/max their AP to have enough to do well in the next event. If a guild didn't feel prepared, they could simply not opt into the matchmaking queue.
    +1 -GVG would be fun!
    Perhaps a chance to use a character for only five times each would benefit deep rosters.
    +1
  • Just make 2 hours tourney beginning at given schedule every week and put gear as reward with a set amount of refeshes. The entry cost could be ally point and the higher the tier the more expensive. Against game terrorist you just have to design defense point such that weak team/roster culd not hold.
  • Twin
    527 posts Member
    edited February 2017
    what a great and honest post by the Devs... I love it!

    Personally I thought the main issue wasn't the tourney itself (the 24 hours, higher cost changes were great imho)...

    The big issue as I saw was all surrounding characters/stars earned (and huge variance in resources needed from shard to shard).

    I thought other than stars, the rewards were pretty awesome.

    The fact that earning additional stars afterwards was a complete mystery to me was the big issue. You save up ally points and dedicate tons of time and maybe got shafted with a 4-5* and no known way to farm or get the rest of the way. Why should I take that risk and still have a useless character for 3-4 months?

    I don't agree with the tourney to be a "exclusive" release mechanic, tournies should have just been a fun way to get gear, cash and some stars.

    The character release schedule is really what was needed and to implement at the same time. You could spend money OR do well in the tourney etc.

    At the end of the day the gear requirements is the big bottle neck anyways. I am so far behind in gearing my toons getting new ones is almost pointless.

  • vector6000
    236 posts Member
    edited February 2017
    Thank God.

    I really like the team working on this game. They listen to the forums, to the players. Tournaments were a disaster, only viable for people willing to pay tons of cash. It was ridiculous. It was not about strategy or being a real tournament at all. Good riddance.
  • CG definitely made the right decision by suspending tournaments indefinitely. I loved certain aspects of the tournaments but it was headed into murky territory. Hopefully they will be able to roll out a different competitve format that won't have the same pitfalls! Guild vs Guild definitely has potential so I've got my fingers crossed
  • I think alot of people didnt understand exactly what a "tournament" was, many thought a big chunk of the game was being deactivated for f2p guys. Perhaps the global msg /could/ have explained it in a way like "we are taking away this In favour of that and that etc etc" maybe even include activities that will take up the slack, if any. I suspect there will be more events and im delighted with that possibility
    Look into the eyes of the dragon and despair....
  • Mzee
    1777 posts Member
    One of my main issues was when I was leveling up, if I was not at the top level wise of my bracket then I was at a huge disadvantage, as those at the top had access to higher abilities, and gear that had level restrictions on them. I am max level now, but it was a frustration at the time.
  • @CG_TopHat
    I know we had a problem with cheating, and literally having to not have a job or kids or anything like that to be able to play 14 hours a day to place high. But I'll miss the concept of 4v4 and 3v3 events. It added a different level of strategy.

    I think a good idea to add freshness to the game could be some kind of tournament/event, or a new holotable even, that allowed for this kind of play.

    I think more specifically it would be interesting to have a new holotable where the Leader did not actively participate, only his bonus applied, sort of like ship commanders. Maybe a 3v3 format with one reinforcement. This would not be for ships, just toons.

    I also think a LS//DS or cantina style ship missions would be a nice addition.
  • Since there are no future plans for Ally coins, I think it would be nice for Devs to have an option to buy more than one Bronzium cards at a time. I am sitting on 500,000 and it will take forever to use them.
  • The biggest problem I had with tournaments was that it was too difficult to get the main prize. Part of that was how few spots paid out enough shards to unlock and part of it the amount of effort that had to be put in in order to reach one of those spots. I also didn't like the fact that it was impossible to know exactly how much effort was needed until the tournament was over.

    This problem has a very easy solution: Award the shards at various point thresholds. Everyone who reaches 1000 points gets 5 shards. At 1500 points, you get 10 more and so on. The shards needed to get to 7* would be awarded for a fairly high point total but one that most people with 10+ maxed toons should be able to attain with moderate effort.

    All the other prizes, such as credits and materials, can continue to be awarded based on final rank since people don't care as much as about these. I mean, some people do and this is a way to reward those that push to be the best but I don't think anyone is going to be bummed about finishing in 201st place as long as they get the shards they wanted.

    This prize structure would likely call for some tweaks to refreshes and how points are awarded but that's something EA can probably figure out on their own. The most important thing is that everyone has an equal chance to get the new character/ship and promote it to whatever level they want without having to worry about whether all their effort will be wasted.

    This also dramatically lessens the impact of cheaters. Sure, hackers may still take the top 100 places and screw everyone out of the good credit and mat prizes but they won't be able to prevent anyone from getting the main prize, which is what the majority of people care about.
  • Brockman08 wrote: »
    Since there are no future plans for Ally coins, I think it would be nice for Devs to have an option to buy more than one Bronzium cards at a time. I am sitting on 500,000 and it will take forever to use them.

    I'd love that option. Have like a ten pack bronzium so you're not hitting buy again so many times
  • Having experienced the likes of Rage of Bahamut and War of Heroes, I can honestly say that I really value the feedback from CG when they take on board what the "voice of the community" says. I understand there are those who really enjoyed tournaments - myself, I'm not among those players.

    I really like the idea of Guild vs Guild combat - less keen to see tournaments back. Like I suspect many of us here (and one poster has stated it already) I'm a busy person, I work and have a family. So this game is fun, absorbing and engaging for me - but it absolutely can't require me to sit there for hours on end, glued to a mobile device - which is what tournaments became for me (and is the reason I refused to compete in them).

    I hope some good ideas come out of this thread (@Stormy already posted a good one) and to go back to the original point of my post - thanks for the transparency and the communication, and for listening to your players on this subject.
  • Mageduckey wrote: »
    CG_TopHat wrote: »
    Hello holotable, heroes!

    I know that there will be some out in the community that are curious as to why now? What finally broke the wampa’s back?

    When we launched Tournaments, we had some key experience beats we wanted to land with the feature:
    1. We wanted our players to feel rewarded for being strategic and for the effort they’d put into their rosters.
    2. We wanted players to have an experience of “heroic” struggle; that you would engage in pitched PVP combat and that experience would be enjoyable as you swapped ranks and vied for dominance.

    Ultimately, we wanted Tournaments to be a new way to compete with other players that would be a fun addition to the game and would also provide a new way to introduce new characters into the game.

    As you all are aware, we’ve gone through a number of iterations from the initial design of our Tournament structure in an effort to reach this vision. We’ve monitored the forums over the course of Tournaments and we’ve heard the feedback loud and clear. However, we’re a pretty disciplined and data-oriented team so we wanted to try a few more iterations to see if we could steer the ship to the place we wanted it and you guys would enjoy.

    Where we structurally landed is Ally Points refresh, 24 hours length, and a steep Ally Point refresh ramp. Behaviorally, we saw some players engaging for 14 hours and still getting knocked out of “good” rewards. Even more alarming, we saw a significant drop off in Tournament participation, Tournament over Tournament. In sum, where we landed with Tournaments was off target from where we had envisioned we would end up.

    So, after reviewing the data from our latest iteration, stitched together with the qualitative feedback from the forums, we internally agreed that the Tournament structure needed to be retired for now. And to expand that further, it needed to be retired because the bones of the system would likely never get to where we needed it to be for you to have a great experience.

    That’s how we’ve got to here, now. So what’s up for the future? Immediately, we are cancelling all Tournaments for the foreseeable future and removing some changes we made in the game to support Tournaments. Specifically, this means removing the ally point inflow from completing the Daily Activities and from Galactic War shipments.

    This should come as no surprise: no Tournaments, means less need for Ally Points. Ally Points were made much more plentiful to make participating in Tournaments easier for everyone. Now that Tournaments are being paused, you can choose to spend them on Bronziums or hold off in the event they get used for a different purpose down the road. At this point we have no plans to do so, but in the coming months that may change.

    In the longer term, we’re doing a deeper review internally on what would we need to design, engineer, and implement to get Tournaments to a “good” place. Think of this like a Volkswagen Bus up in the mechanics shop being transformed to an Aston Martin DB9. And as we work on this transformation we may discover that it can’t be salvaged and that PVP Tournaments may not have a place in the Galaxy of Heroes.

    That sort of work and change doesn’t happen overnight. We ask that you be patient with us as we see if we can bring Tournaments up to snuff. When there is something to report on Tournaments, you’ll hear from me as soon as I can safely tell you about it.



    https://forums.galaxy-of-heroes.starwars.ea.com/discussion/93104/why-discontinue-tournaments

    the solution to tourneys is one simple fix. make the reward bands based on the points you score. so like top tier (7* toon) = 4,000 points, 2nd tier = 3,500 points, 3rd tier 3,000 points, or some variation like that. keep everything else the same but add in a +/- figure for your defense team (so you lose points if you put in a powder puff defense). problem solved @CG_TopHat @Mageduckey
  • good riddance. it was rubbish.
  • Or instead of releasing the most OP new toons with tournaments, they could have pre existing hard to get characters as a reward. This way many people know how awesome the character is beforehand, don't have to be in the top 20 just to stay competitive in arena, and if they don't make the cut off point it's not a huge loss because you won't have to wait 4 months before the toon is farmable. If they were to make this regularly it would get tons of new people who actually want to (not need to) participate and may speed up a farm if it's a character they were going for.
  • This isn't fair! They make tournaments so they require 1 million AP or more to get a good prize. So many, like me, save up our AP for the next tournament to use it. Now, tournaments are gone and we can't use it?!? Ugh the anger!! Don't tell me to use it on those AP packs either, those packs give only junk!
  • They didn't say they were gone forever.
  • Well I personally love the APs for the fact when I do get character shards they go to the shard shop. I've been able to get quite a bit of extra gear that way. Just because they don't benefit you, doesn't mean that they don't benefit someone else.
  • well they took the ap which is kinda sad
  • Kyno
    32087 posts Moderator
    They said they might give us a different way to use then or maybe bring tournaments back.....

    Who knows, they might actually do one of those 2 things, when have they ever steered us wrong with AC. :neutral:
  • I'm extremely happy they were removed. The reward structure was awful, even at rank 1. Rank 1 rewards aren't worth fighting an entire day for. As it brought out in the post, you can fight 14 hours and still not be in the top 100.

    Not only that, it was a terrible way to introduce toons. If you don't have tons of ally points saved and end up on a whale shard, there's no point of attempting for the top 100.

    If tournaments return:

    Rewards:

    •Give top 50 the toon 7*
    •Give top 150 the toon 6*
    •Give top 250 the toon 5*
    •Give top 350 the toon 4*
    •Give top 500 the toon 3*

    Time it lasts:

    •Tournaments last only an hour (out of the 24 hours is goes on for, you can start it up any time in that time frame but only participate for an hour)

    Refreshing:

    •Use GW tokens to refresh points instead of ally points as everyone will have over 1 million saved
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