@CG_Kozispoon us coordinators who have worked hard for the stars and the ppl who participated in the bugfest. THIS IS A HUGE INSULT! Give us info! Fix this!
I am sorry, but the worst part isn't our locked out guild member (since the update), or a completely broken tb in beta testing released upon us, or missing rewards from said TB, it's the non-communication. The total lack of respect.
My best bet is that those of us who got the error at the end of the DS TB event were technically removed from the event BEFORE the rewards processed. I'm putting the odds of us getting our rewards VERY low.
Considering that I have screenshots of both my guild store currency, my achievement level, and some from my guild that did receive the rewards, as well as the guild tickets lifetime count showing I've never left the guild, id say they'll have a hard time arguing with it. If they do,they will soon have to deal with more than an angry player base.
So something goes wrong with their software. And they tell us different ways to fix it. What are you guys doing to fix it? And we all know Customer service is gonna tell us. Tough luck.
@CG_Kozispoon seriously all players who had the game crashed did not receive any rewards from TB. This is really annoying.
+1. ANOTHER straw. To go along with the no Phase 6 special mission rewards our guild didn't receive 10 days ago.
In game name: Lucas Gregory FORMER PLAYER - - - -"Whale blah grump poooop." - Ouchie
In game guild: TNR Uprising I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
*This space left intentionally blank*
So something goes wrong with their software. And they tell us different ways to fix it. What are you guys doing to fix it? And we all know Customer service is gonna tell us. Tough luck.
Support is going to love the fact they directed hundreds of people (maybe more) to contact them.
CG Kozispoon......you're response was inadequate....the community has done it's own troubleshooting and knows what happened. Anyone that had the game open when TB ended and the game crashed did not get credit for beating the TB as their star counts stayed the same in the achievements section hence we aren't getting a reward....
UPDATE
We've discovered what caused the delay and looking into preventing this from happening in the future. In the meantime, we appreciate your patience as these rewards populate.
As mentioned before, if these rewards do not appear within 24 hours, please file a ticket with EA Help.
UPDATE
We've discovered what caused the delay and looking into preventing this from happening in the future. In the meantime, we appreciate your patience as these rewards populate.
As mentioned before, if these rewards do not appear within 24 hours, please file a ticket with EA Help.
uh, can anyone actually confirm the rewards are 'trickling in'? i saw maybe one person say they got the rewards like an hour later or so. Until it starts popping up i have a hard time believing any rewards will begin to 'populate'
UPDATE
We've discovered what caused the delay and looking into preventing this from happening in the future. In the meantime, we appreciate your patience as these rewards populate.
As mentioned before, if these rewards do not appear within 24 hours, please file a ticket with EA Help.
Will we get any apology rewards?
just the rewards that we deserve is enough , if we get it , it's just fews hours late so it's ok , if we get it .....
UPDATE
We've discovered what caused the delay and looking into preventing this from happening in the future. In the meantime, we appreciate your patience as these rewards populate.
As mentioned before, if these rewards do not appear within 24 hours, please file a ticket with EA Help.
It's not a delay...I didn't get credit for the TB....my fellow guild member has 27 more stars in their achievement than me ironically that's the number of stars we got.
UPDATE
We've discovered what caused the delay and looking into preventing this from happening in the future. In the meantime, we appreciate your patience as these rewards populate.
As mentioned before, if these rewards do not appear within 24 hours, please file a ticket with EA Help.
Its not a DELAY!!! Stop with that nonsense! That crash caused the issue for those who was logged at that time!
Replies
JUSTICE FOR MASS EFFECT!!! JUSTICE FOR FIREFLY!!!!
Considering that I have screenshots of both my guild store currency, my achievement level, and some from my guild that did receive the rewards, as well as the guild tickets lifetime count showing I've never left the guild, id say they'll have a hard time arguing with it. If they do,they will soon have to deal with more than an angry player base.
+1. ANOTHER straw. To go along with the no Phase 6 special mission rewards our guild didn't receive 10 days ago.
In game guild: TNR Uprising
I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
*This space left intentionally blank*
Support is going to love the fact they directed hundreds of people (maybe more) to contact them.
We've discovered what caused the delay and looking into preventing this from happening in the future. In the meantime, we appreciate your patience as these rewards populate.
As mentioned before, if these rewards do not appear within 24 hours, please file a ticket with EA Help.
Will we get any apology rewards?
just the rewards that we deserve is enough , if we get it , it's just fews hours late so it's ok , if we get it .....
It's not a delay...I didn't get credit for the TB....my fellow guild member has 27 more stars in their achievement than me ironically that's the number of stars we got.
Already done that, hope you can sort it out and we get what we worked for:)
Its not a DELAY!!! Stop with that nonsense! That crash caused the issue for those who was logged at that time!