Update to Raid Reward Changes - 4/11/18

Replies

  • It’s pretty obvious what the motivation is here. If my guild is any example, participation has been waning. This is a clever, yet diabolical, way to try to force people to want to progress to heroic. Break the reward system and then fix for heroic only. Instead of moving forward, we’re dropping down a tier and putting this on farm.
  • JediMasterGibs
    413 posts Member
    edited April 12
    What do you guys expect with some 20-30 something chick running the show at CG? Its obvious this Carrie chick has no freaking clue about the Star Wars universe, or play this game. Raids have always had **** rewards. Why does challenge gear appear in the rewards? So it's a reward to spend X amount of time in a raid for a reward I can wait until X day to get out of a challenge that I can sim? Makes sense to me. Here let me open up my wallet and give you all my money Carrie, because you obviously think we are all cash cows.

    I logged in just to comment on this. There are always powers abover her head that she can’t control. As another 20-30 something that has significant input at the large company I work for, this is just insulting. I gotchu @CG_Carrie my job has a lot of similarities.

    Back on topic:
    Yeah they nerfed the hell out of rewards, ad went back on their nerf. Truth is we don’t know what they’re shooting for. Sith heroic is hard as hell and deserves at least one full piece which now they’ve said they will make happen. I also think they are being extremely transparent with us. Will our rewards ever be what we want? Probably not, but that is to keep the game alive; no matter what other think about it.

    My guild just completed our first heroic a day before this happened so we just need to see what all these changes bring. It doesn’t sound like this is the last change they’re making. I think the time sink involved does demand a certain level of decent gear as the g10-11-12 jumps are still incredibly difficult
  • WookieWookie
    192 posts Member
    edited April 12
    Just watching people rage out and leave the game like I'm watching Rome burn. I'll stay for the grind and the Star Wars universe and the schadenfreude.
    giphy.gif
    Post edited by WookieWookie on
    "We all got a Chicken-Duck-Woman thing waiting for us." swgoh.gg/u/wookiewookie/
  • Exactly.
    -"Hey, they are actually liking the rewards!" (T7 only ofc)
    -"What?!? Nerf it immediately!!! They are not supposed to like anything. This game MUST be fueled by feeling of "not happy"...
  • Vorgen
    243 posts Member
    edited April 12
    There is one good thing as a result of this new “flattened” reward system. Now the response to every new theory crafted/GameChanger video about a new high dmg team will be: who cares! I get just as much by logging a zero anyway.

    So before you GameChangers go to your corners and try to make a video and put any positive spins on this one to kiss CG’s behind, you might want to think twice about the viability of your own business if no one cares to watch your videos anymore.

    {EA_Lanna: Profanity removed}
    Post edited by EA_Lanna on
  • BrtStlnd
    1019 posts Member
    Just to recap: since releasing the Sith raid you immediately made the raid MORE difficult by nerfing expose, while also lowering rewards and referring to this raid as “aspirational content” in your interview.

    These rewards are NOT something for guilds to “aspire” to. The reward for all of the coordination, recruiting, and time invested in beating the raid are incredibly demotivating.

    I honestly have no idea how you guys messed this launch up so badly, but here we are. Please stop making so many decisions that are hostile to your player base.

    Please.
  • Posted in the Content Update megathread, but it deserves to be shared here, too. The problem goes beyond the Heroic raid. Our Guild runs Tier IV because anything else takes us too long and we lose tokens, and we just finished a raid late last night. The rewards were awful. It wasn't just the Heroic tier that got nerfed. Everyone got screwed.

    The problem goes beyond the vocal contingent of Heroic farmers here on the forums, CG. After seeing the rewards last night, the strongest members of our guild have flat out said they're just going to auto battle the whole thing because it's not worth the effort.

    You say you wanted to make a raid that people wouldn't auto—well, having an incentive to try is an important component of that.
  • SeanutB
    462 posts Member
    Sith raid is annoying and not fun as it is. Takes years to complete tier 4 even.
  • I knew it!! I always know all the nice stuff is staged!!
  • JacenRoe wrote: »
    I've listened to many interviews with developers of this game. I got to shake EA Jesse's hand at a CON when he was still here. From everything that I've observed I really believe that the people involved in this game love Star Wars, and want to make a fun game. That's why it's baffling to me how they keep fumbling the ball so badly so often.

    I appreciate all the extra communication from the devs lately. And it's been more than just talk. There have been plenty of meaningful improvements to the game I could list. But some how you guys manage to destroy any good will you create. The simple lessons here are: 1. Stop rushing out broken stuff. 2. Don't lie to us.

    I've heard straight from the devs lips that there are people who's sole job is balancing the economy. All day long looking at data, and assessing the flow of widgets into the game. How were you off so badly? If the new nerfed rewards had come out with the raid originally we all would have grumbled a bit, and gotten over it especially when the next gear level was added on top of it. But after weeks of actually great rewards having them taken away becomes a giant disaster. And it's 100% self inflicted.

    Currently the rewards for first place in the Heroic Sith Raid are worse than last place before. There is no way you can spin that unless you're delusional. To call that "improvements" is a bald faced lie. You threw gasoline on the dumpster fire you created by telling us you were going to do the opposite of what you were about to do. And even in your explanation post you keep avoiding responsibility. You didn't, 'make an oversight in wording' or whatever. You just lied.

    If you had been more careful about what you released there would have been no real problem. If you release rewards that are too high, but told us that honestly, mentioned the actual positive changes that were coming with the nerf to soften it (more guild tokens, no challenge gear, new gear added next month, etc) then people would be upset, but would settle down eventually, and I for one would respect the honesty. As it is you make the worst decision every turn. I really want you guys to be around working on this game for a long time, but somebody has to start acting with some common sense.

    Please just remember. Talking a lot isn't communication if what you're saying isn't true.

    I agree with him. Hearing the videos and what was published by @CG_Carrie made the new rewards sound fantastic. What it sounded like was being communicated was that loot boxes would be equiv to what those finishing in top 4-10 would receive. (this wasn't said, but it mentioned that the top 3 wouldn't be as good in the drops, but they would be compensated with more tokens etc. So the top 3 would be a little disappointed, but it would be better for the guild as a whole. Sounds great right?

    Then we are told that challenge gear was being removed. That sounds good too. However, it was NEVER mentioned that the guaranteed G12 salvage pieces would be removed. And thus far it seems that is the case, people are getting rewards with zero gold salvage. Seems crazy for how difficult the raid is (which is good), but it requires so much work until your guild is strong enough as a whole to finish it without 100% participation.

    Also, the increase in tokens comes no where close to making up what was taken away. So why keep pushing that, you would need to increase the tokens probably 3-5x greater to cover the difference and the decrease in guaranteed pieces.

    It's frustrating that CG continues to build something up, only to let you down. Shame on us, Shame on me for believing they would actually improve already pretty good rewards. Jokes on us.

    Just please give us the other rewards back and get rid of the challenge gear pieces. Restore a little trust in your client base, because this "improvement" is really just putting whip cream on poop and calling it ice cream.
  • Seriously, what the hell is wrong with you guys? We're talking about trust and lies and a kick in the teeth? They said they were going to improve it, they didn't, they said they messed up, and they'll fix it. THIS IS JUST A **** GAME, PEOPLE! Get over it.
  • Ljaat
    76 posts Member

    JacenRoe wrote: »
    I've listened to many interviews with developers of this game. I got to shake EA Jesse's hand at a CON when he was still here. From everything that I've observed I really believe that the people involved in this game love Star Wars, and want to make a fun game. That's why it's baffling to me how they keep fumbling the ball so badly so often.

    I appreciate all the extra communication from the devs lately. And it's been more than just talk. There have been plenty of meaningful improvements to the game I could list. But some how you guys manage to destroy any good will you create. The simple lessons here are: 1. Stop rushing out broken stuff. 2. Don't lie to us.

    I've heard straight from the devs lips that there are people who's sole job is balancing the economy. All day long looking at data, and assessing the flow of widgets into the game. How were you off so badly? If the new nerfed rewards had come out with the raid originally we all would have grumbled a bit, and gotten over it especially when the next gear level was added on top of it. But after weeks of actually great rewards having them taken away becomes a giant disaster. And it's 100% self inflicted.

    Currently the rewards for first place in the Heroic Sith Raid are worse than last place before. There is no way you can spin that unless you're delusional. To call that "improvements" is a bald faced lie. You threw gasoline on the dumpster fire you created by telling us you were going to do the opposite of what you were about to do. And even in your explanation post you keep avoiding responsibility. You didn't, 'make an oversight in wording' or whatever. You just lied.

    If you had been more careful about what you released there would have been no real problem. If you release rewards that are too high, but told us that honestly, mentioned the actual positive changes that were coming with the nerf to soften it (more guild tokens, no challenge gear, new gear added next month, etc) then people would be upset, but would settle down eventually, and I for one would respect the honesty. As it is you make the worst decision every turn. I really want you guys to be around working on this game for a long time, but somebody has to start acting with some common sense.

    Please just remember. Talking a lot isn't communication if what you're saying isn't true.

    Was going to say something and this says it all. Great post!
  • Broxxor
    459 posts Member
    You guys are insane if you think @CG_Carrie will respond to any of this.

    They're back to the same old same old. Give a "final day", toss up a double middle finger, and tell you to shut up and like it.

    It's literally no different than it was with kozi.

    This isn't about long term health or longevity of the game, it's about squeezing any juice out of the nut they can.

    It's clear some bean counter saw the raid was on farm sooner than expected and decided people should be paying for that gear rather than getting it on a farmed raid. So the options were to nerf the raid again or nerf rewards. It's easy to nerf rewards and give some vague and undetailed explanation about stores in the future maybe getting g12 stuff to partially offset.

    The fact is: for heroic raiders, in ALL ranks, the rewards are significantly worse than before. This won't be addressed, rather its lumped in with the teeeeeeny bump in lesser raid rewards. Again, it's a huge F U from CG to customers that pay in this game.

    And nothing we can do but complain to a dead ear as they close communication again. So then "turning a corner" with the community was a lie, everything they said just over a week ago was a lie, the rest no reason to think they suddenly went be liars to their player base for the remainder of the game.
  • Polaris
    10 posts Member
    edited April 12
    I woke up this morning to pretty awful T6 gear rewards at rank 4: some salvage for a Mk 5 Stun gun and miscellany. There were no gold pieces: salvage or otherwise.

    As a member of a midrange guild (104M) that is hovering between T5/6 and trying to motivate players to move forwards, this rework was a massive kick in the teeth in our time and effort.

    Guildmates are already saying this raid is not enjoyable, and the rewards are not worth the time commitment.

    Your update has made it much worse. This will not help 'the health of the game' when your player base leaves.

    Your promise to make good only Heroic Sith tier rewards is also disappointing when your original post promoting these updates stated that these changes should be rewarding those '"moving up" to, and performing well in, those challenging Tiers'.

    I will finish off by reiterating an earlier comment that your communications are not worth much when your actions are completely contradictory.

    Please leave the AAT and Pit raids alone.
  • Glurp
    57 posts Member
    The major issue here is that what they consider balanced rewards for effort is different from what most players consider balanced rewards. The business model inevitably leads to this difference. No matter what they change and how they deal with these situations, that difference will remain.
  • If you want guilds to get raid done they should be rewarding
    You promised a fix and wow they suck
    Hope the next ones better
  • Nikoms565
    9667 posts Member
    DoOrDoNot wrote: »
    Thank you CG and producers for all the missteps you made. That gives me more time outside of this game.

    I'm not quitting or threatening to quit. I'm NOT asking other players to boycott or petition or ask not to spend money.

    I've formed real apathy and indifference towards the game now.

    Thanks again for giving me time to play other games or doing other things outside of this game.

    Yep - I get it. I skipped logging in for the last free energy last night. Our guild is going to wrap up HSith today, and I'm not even going to bother jumping in in Phase 4.
    In game name: Lucas Gregory - - - -"Whale blah grump poooop." - Ouchie

    In game guild: DeathStarVentDesigners - DVD for short.
    I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
    *This space left intentionally blank*
  • Rubberb0y
    9 posts Member
    edited April 12
    Absolutely disgusted with the prizes for Heroic tank raid. An hour and 20 minutes I could have spent playing Marvel Strike Force. Msf is miles better.
  • Hey all, I'm not going to be able to reply to each of you individually, but I will read through all the comments and am listening to what's being said. When we said we wanted to communicate more, we knew there could be times like these where - if we had never shared our intent in the first place, then maybe this would feel like less of a let down.

    I ask that with the changes in effect (and we gave ourselves two weeks to make sure we can do the work, test it, get it in the build and roll it out to you - but it could be less) see how it feels then, if you're so inclined.

    We will continue to monitor both the data and the sentiment and will keep you update on the changes we are making and why we are making them.
    Senior Producer, Galaxy of Heroes
This discussion has been closed.