Dengar is in TWO slots in crystal shipments, plus the guild store. In shipments, he shares the same slot/rotation with:
Bossk
Embo
Aura
Jango
That’s a 1/5 chance of getting Jango to show up. Nobody needs Dengar this badly, he’s ancient, please fix this!
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I'd agree that he's the least needed out of the BHs to be in the crystal shipments as he's been farmable from a store for a while, but as said above, it's not a mistake. They don't want people to get the character shards they want in the store every time the store refreshes because they want people to wait or pay to expedite the process.
Discord: Iona Starbound#5299