Uhhhh... If you were planning on banning the characters in TW, it would be nice if they didn't still appear on my roster. Every time I accidentally select one of these toons, it just gives a reset message. The point of banning toons should mean that they aren't available in my roster upon entering TW. Perhaps, this was overlooked? Personally, I would've thought this through if I were thinking of implementing this change. Quite a pain in the behind. Now, I have to go over all the banned toons, write it down, and personally go out of my way to not select them. Being a Revan owner, I was already unhappy with this TW. This goes even further to add to the frustration rather than make it "fun". The character that I accidentally tried was Nightsister Zombie. Took me a minute to figure out why it kept resetting. Sheesh. Cmon CG!
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Using squad builder those toons are red, I can select the team but they are excluded.
So it seems to be working correctly. I suggest you report this to Answers HQ to help isolate the issue.